# Problem with data

**URL:** https://community.glideapps.com/t/problem-with-data/52686
**Category:** Ask for Help
**Created:** [October 27, 2022, 8:23am UTC](https://community.glideapps.com/t/problem-with-data/52686 "2022-10-27T08:23:04Z")
**Posts on this page:** 7
**Page:** 1

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### Author: ![Criptomonedas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/criptomonedas/32/49772_2.png) [@Criptomonedas](https://community.glideapps.com/u/Criptomonedas)
#### Post date: [October 27, 2022, 8:23am UTC](https://community.glideapps.com/t/problem-with-data/52686/1 "2022-10-27T08:23:04Z")

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Data disappears after seconds, or when I refresh the browser.

 ![Screenshot_2022-10-27-03-43-45-729_com.android.chrome](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/3/53a0dc9523fd34e072055afed9b71d93a499c802.jpeg)  
 ![Screenshot_2022-10-27-03-42-11-267_com.android.chrome](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/4/a45db2852754185dad3584fb9423fece3a7e2547.jpeg)

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### Author: ![iamtomgray](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/iamtomgray/32/47662_2.png) [@iamtomgray](https://community.glideapps.com/u/iamtomgray)
#### Post date: [October 27, 2022, 8:35am UTC](https://community.glideapps.com/t/problem-with-data/52686/2 "2022-10-27T08:35:14Z")

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Hey @Criptomonedas! Bummer. Let’s have one of our talented support team take a look for you. Please raise a ticket [here](https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc? __hstc=262033490.3c8309fe5659c037b269db2dec77cf3e.1632991703432.1659439168683.1660389574385.177&__ hssc=262033490.2.1660389574385&__hsfp=2252184059).

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### Author: ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [October 27, 2022, 11:55am UTC](https://community.glideapps.com/t/problem-with-data/52686/3 "2022-10-27T11:55:34Z")

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Read through this thread and see if you may be in a similar situation. We ultimately found the source of the problem.

> [@My information is self deleting](https://community.glideapps.com/t/my-information-is-self-deleting/52473):
>
> My App/Pages support link: [https://go.glideapps.com/support/8ac78eaf-81e3-4e97-85ba-42e03859bcc0](https://go.glideapps.com/support/8ac78eaf-81e3-4e97-85ba-42e03859bcc0) Describe the bug: I´m adding information to different pages and it gets deleted by itself. Expected behavior: The information or items should not be deleted. When I try to create new eventos or add more clothing to each evento, the informations deletes itself almost right away or a few minutes later.

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### Author: ![iamtomgray](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/iamtomgray/32/47662_2.png) [@iamtomgray](https://community.glideapps.com/u/iamtomgray)
#### Post date: [October 27, 2022, 1:07pm UTC](https://community.glideapps.com/t/problem-with-data/52686/4 "2022-10-27T13:07:46Z")

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Thanks, @Jeff_Hager!

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### Author: ![bru](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/bru/32/37841_2.png) [@bru](https://community.glideapps.com/u/bru)
#### Post date: [October 27, 2022, 1:27pm UTC](https://community.glideapps.com/t/problem-with-data/52686/5 "2022-10-27T13:27:52Z")

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Have been having a similar issue over the last 2ish weeks. Discrepancies between data in the builder being updated and not updating to user apps / vanishing when refreshed and data that is edited in user/published apps reverting back to old values, sometimes several minutes after being updated.

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### Author: ![Criptomonedas](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/criptomonedas/32/49772_2.png) [@Criptomonedas](https://community.glideapps.com/u/Criptomonedas)
#### Post date: [October 27, 2022, 3:12pm UTC](https://community.glideapps.com/t/problem-with-data/52686/6 "2022-10-27T15:12:58Z")

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> **[Screenrecorder-2022-10-27-11-19-22-925.mp4](https://drive.google.com/file/d/1---VqqNQqnARD7HwyfPxiYI96TMqQZAb/view?usp=drivesdk)**
>
> Google Drive file.

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### Author: ![iamtomgray](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/iamtomgray/32/47662_2.png) [@iamtomgray](https://community.glideapps.com/u/iamtomgray)
#### Post date: [October 27, 2022, 8:08pm UTC](https://community.glideapps.com/t/problem-with-data/52686/7 "2022-10-27T20:08:37Z")

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Hey @Criptomonedas. Okay. That’s weird. Our talented support team are at the ready! Please raise a ticket [here](https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc? __hstc=262033490.3c8309fe5659c037b269db2dec77cf3e.1632991703432.1659439168683.1660389574385.177&__ hssc=262033490.2.1660389574385&__hsfp=2252184059). We’ll get this sorted for you pronto.
