# Problem opening google web app on mobile, do to /u/1/ placed in url when you have multiple accounts

**URL:** <https://community.glideapps.com/t/problem-opening-google-web-app-on-mobile-do-to-u-1-placed-in-url-when-you-have-multiple-accounts/38864>\
**Category:** Ask for Help\
**Tags:** custom-code\
**Created:** [February 23, 2022, 2:36am UTC](https://community.glideapps.com/t/problem-opening-google-web-app-on-mobile-do-to-u-1-placed-in-url-when-you-have-multiple-accounts/38864 "2022-02-23T02:36:27Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Uzo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/uzo/32/22639_2.png) [@Uzo](https://community.glideapps.com/u/Uzo)\
**Post date:** [February 23, 2022, 2:36am UTC](https://community.glideapps.com/t/problem-opening-google-web-app-on-mobile-do-to-u-1-placed-in-url-when-you-have-multiple-accounts/38864/1 "2022-02-23T02:36:27Z")

</div>

when opening the google web app on mobile, it gives: Sorry, unable to open the file at this time.

I noticed that URL changes, and it shows:

`> https://script.google.com/macros/u/1/s/`

My app is to be used by anyone, and lots of users have multiple accounts on cellphones (like me).

it works ok if I embed it on the website or post a link in Facebook Messenger… but then I cant dynamically pass parameters to that link…

is there any solution for that?