# PROBLEM OPEN WITH iPHONE **URL:** \ **Category:** Ask for Help\ **Created:** [October 8, 2021, 8:20am UTC](https://community.glideapps.com/t/problem-open-with-iphone/32807 "2021-10-08T08:20:48Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Lasseube\_Handball](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lasseube_handball/32/32782_2.png) [@Lasseube\_Handball](https://community.glideapps.com/u/Lasseube_Handball)\ **Post date:** [October 8, 2021, 8:20am UTC](https://community.glideapps.com/t/problem-open-with-iphone/32807/1 "2021-10-08T08:20:48Z")
It has been three days since Glide applications can’t be opened from an iPhone … They can only be opened from a computer or tablet. Can you help me please ? ---
**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\ **Post date:** [October 8, 2021, 11:24am UTC](https://community.glideapps.com/t/problem-open-with-iphone/32807/2 "2021-10-08T11:24:12Z")
Hola @Lasseube_Handball Could you share your app link with us? ---
**Author:** ![kyleheney](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kyleheney/32/41173_2.png) [@kyleheney](https://community.glideapps.com/u/kyleheney)\ **Post date:** [October 8, 2021, 12:00pm UTC](https://community.glideapps.com/t/problem-open-with-iphone/32807/3 "2021-10-08T12:00:13Z")
I’ve had a few users report similar behaviour. App opens to white screen. I’m trying to narrow it down to a version of iOS being the culprit, but I’m waiting for some of the users to come see me so I can check their devices. I do know that some are on iOS 15, but some are still as low as 14.7. @SantiagoPerez do you know if Glide is aware of any versions of iOS that are currently causing issues like this? ---
**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\ **Post date:** [October 8, 2021, 12:44pm UTC](https://community.glideapps.com/t/problem-open-with-iphone/32807/4 "2021-10-08T12:44:49Z")
Hola @kyleheney Engineering is investigating. Thanks for the reports. If you can tell us the iOS versions that’ll help us narrow it down. ---
**Author:** ![kyleheney](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/kyleheney/32/41173_2.png) [@kyleheney](https://community.glideapps.com/u/kyleheney)\ **Post date:** [October 8, 2021, 12:53pm UTC](https://community.glideapps.com/t/problem-open-with-iphone/32807/5 "2021-10-08T12:53:43Z")
Thanks! Once I know the version of the device that is not working, I’ll send it. ---
**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\ **Post date:** [October 8, 2021, 4:14pm UTC](https://community.glideapps.com/t/problem-open-with-iphone/32807/6 "2021-10-08T16:14:58Z")
Hola everyone! Engineering is working on a fix for this. It’ll be ready on the next hours. Please, let us know if this continue to happen. ---
**Author:** ![Wander\_Ferreira](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/wander_ferreira/32/26408_2.png) [@Wander\_Ferreira](https://community.glideapps.com/u/Wander_Ferreira)\ **Post date:** [October 9, 2021, 12:58am UTC](https://community.glideapps.com/t/problem-open-with-iphone/32807/7 "2021-10-09T00:58:25Z")
Eu relatei também a equipe do Glide. Estou esperançoso que possam corrigir o mais rápido possível. ---
**Author:** ![Wander\_Ferreira](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/wander_ferreira/32/26408_2.png) [@Wander\_Ferreira](https://community.glideapps.com/u/Wander_Ferreira)\ **Post date:** [October 9, 2021, 12:59am UTC](https://community.glideapps.com/t/problem-open-with-iphone/32807/8 "2021-10-09T00:59:46Z")
Aqui pelo menos os clientes relataram ser abaixo da versão iOS 14.