# Problem creating custom domain

**URL:** <https://community.glideapps.com/t/problem-creating-custom-domain/38492>\
**Category:** Ask for Help\
**Created:** [February 15, 2022, 2:35am UTC](https://community.glideapps.com/t/problem-creating-custom-domain/38492 "2022-02-15T02:35:44Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 15, 2022, 2:35am UTC](https://community.glideapps.com/t/problem-creating-custom-domain/38492/1 "2022-02-15T02:35:44Z")

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I’m trying to switch to a custom domain with the pro app. I have approval for the DNS connection as shown here

![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/2/6273738b4bb2c37d8a71741ed242e46f724f10f1.png)

but when I press DONE, nothing happens!? The tab goes away and it just goes back to my app screen.

What am I missing?

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [February 15, 2022, 2:37am UTC](https://community.glideapps.com/t/problem-creating-custom-domain/38492/2 "2022-02-15T02:37:17Z")

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This mean you are done. Try opening your new domain on a new computer.

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**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 15, 2022, 2:40am UTC](https://community.glideapps.com/t/problem-creating-custom-domain/38492/3 "2022-02-15T02:40:32Z")

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hi, I just tried.

my custom domain is ververy.app

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/d/4dcd48bba126ef26e4ef2af3ad0c6898c514e84f.png)

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**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [February 15, 2022, 2:40am UTC](https://community.glideapps.com/t/problem-creating-custom-domain/38492/4 "2022-02-15T02:40:51Z")

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Your domain is `ververy.app`, not `www.ververy.app`.

You can configure `www.ververy.app` to redirect to `ververy.app` with your domain name provider.

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 15, 2022, 2:42am UTC](https://community.glideapps.com/t/problem-creating-custom-domain/38492/5 "2022-02-15T02:42:49Z")

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omg i had no idea that www could actually inhibit the connection. thank you.

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 15, 2022, 2:44am UTC](https://community.glideapps.com/t/problem-creating-custom-domain/38492/6 "2022-02-15T02:44:06Z")

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how do i configure that so it doesn’t happen to anyone else? adding the www, do i have to buy another domain?

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<div class="post-metadata">

**Author:** ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)\
**Post date:** [February 15, 2022, 2:45am UTC](https://community.glideapps.com/t/problem-creating-custom-domain/38492/7 "2022-02-15T02:45:31Z")

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No, you own `ververy.app` so you can have `anything.ververy.app` for free 😉

Your domain registrar should have some instructions for setting up a redirect.

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [February 15, 2022, 2:46am UTC](https://community.glideapps.com/t/problem-creating-custom-domain/38492/8 "2022-02-15T02:46:00Z")

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ok perfect thanks!