# Problem Connecting to Excel
**URL:** https://community.glideapps.com/t/problem-connecting-to-excel/56687
**Category:** Report a Bug
**Created:** [January 13, 2023, 10:48pm UTC](https://community.glideapps.com/t/problem-connecting-to-excel/56687 "2023-01-13T22:48:54Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@Malakai](https://community.glideapps.com/u/Malakai)
#### Post date: [January 13, 2023, 10:48pm UTC](https://community.glideapps.com/t/problem-connecting-to-excel/56687/1 "2023-01-13T22:48:54Z")
**My App/Pages support link:**
- Instructions: [Glide Docs • Support](http://www.glideapps.com/docs/reference/account/support#support-link)
**Describe the bug:**
- Cannot connect my Excel file.
**Expected behavior:**
- Upon trying to connect to Sharepoint/Onedrive, I select the file to connect to and attempt to connect with it. The modal closes at some point and I am brought back to my project’s overview.
**How to replicate:**
- See above.
**Link to demo recording:**
- See [Screen recording - YouTube](https://www.youtube.com/watch?v=LGJ5dz08-No)
---
### Author:  [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [January 14, 2023, 1:11am UTC](https://community.glideapps.com/t/problem-connecting-to-excel/56687/2 "2023-01-14T01:11:01Z")
Thanks for reporting this!
We have created a ticket on your behalf and sent you an email with further instructions.
Thanks for your patience!
---
### Author:  [@Malakai](https://community.glideapps.com/u/Malakai)
#### Post date: [January 14, 2023, 11:07am UTC](https://community.glideapps.com/t/problem-connecting-to-excel/56687/3 "2023-01-14T11:07:44Z")
Thanks, but when replying to your email ([marketing@glideapps.com](mailto:marketing@glideapps.com)), it bounced with the following message: " …We’re writing to let you know that the group you tried to contact (marketing) may not exist, or you may not have permission to post messages to the group."
---
### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [January 14, 2023, 11:26am UTC](https://community.glideapps.com/t/problem-connecting-to-excel/56687/4 "2023-01-14T11:26:45Z")
Are you sure you replied to the correct email?
Emails from Glide Support should normally come from `support@glideapps.com`
---
### Author:  [@Malakai](https://community.glideapps.com/u/Malakai)
#### Post date: [January 14, 2023, 12:05pm UTC](https://community.glideapps.com/t/problem-connecting-to-excel/56687/5 "2023-01-14T12:05:34Z")
Yes, 100% certain.
---
### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [January 14, 2023, 12:11pm UTC](https://community.glideapps.com/t/problem-connecting-to-excel/56687/6 "2023-01-14T12:11:47Z")
Okay, my suggestion would be to forward your response to `support@glideapps.com`
cc. @SantiagoPerez
---
### Author:  [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)
#### Post date: [January 14, 2023, 3:15pm UTC](https://community.glideapps.com/t/problem-connecting-to-excel/56687/7 "2023-01-14T15:15:33Z")
Thanks for bringing this up. I’ll check it out.