# Problem configuring sub-domain with IONOS **URL:** \ **Category:** Ask for Help\ **Created:** [December 10, 2021, 12:17pm UTC](https://community.glideapps.com/t/problem-configuring-sub-domain-with-ionos/35780 "2021-12-10T12:17:31Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Elvin\_Turner](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/elvin_turner/32/35925_2.png) [@Elvin\_Turner](https://community.glideapps.com/u/Elvin_Turner)\ **Post date:** [December 10, 2021, 12:17pm UTC](https://community.glideapps.com/t/problem-configuring-sub-domain-with-ionos/35780/1 "2021-12-10T12:17:31Z")
Hi there I’m trying to configure a sub-domain to host my app. My website is hosted by IONOS and I showed them the instructions that Glideapps provides. I added the record and from their perspective everything should work…only it doesn’t. It’s been a few days since I added the records. Has anyone got any advice on how to set this up with IONOS? Thanks Elvin ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [December 10, 2021, 11:47pm UTC](https://community.glideapps.com/t/problem-configuring-sub-domain-with-ionos/35780/2 "2021-12-10T23:47:32Z")
I would try submitting a ticket here to see if the support team has any insights. Hope your problem will be solved soon. [https://glide-help.zendesk.com/hc/en-us/requests/new](https://glide-help.zendesk.com/hc/en-us/requests/new) ---
**Author:** ![Elvin\_Turner](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/elvin_turner/32/35925_2.png) [@Elvin\_Turner](https://community.glideapps.com/u/Elvin_Turner)\ **Post date:** [December 14, 2021, 10:05am UTC](https://community.glideapps.com/t/problem-configuring-sub-domain-with-ionos/35780/3 "2021-12-14T10:05:18Z")
Thanks…🙂