# Pricing questions

**URL:** <https://community.glideapps.com/t/pricing-questions/68696>\
**Category:** Ask for Help\
**Created:** [December 14, 2023, 9:49am UTC](https://community.glideapps.com/t/pricing-questions/68696 "2023-12-14T09:49:28Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![josh\_hinden](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josh_hinden/32/67774_2.png) [@josh\_hinden](https://community.glideapps.com/u/josh_hinden)\
**Post date:** [December 14, 2023, 9:49am UTC](https://community.glideapps.com/t/pricing-questions/68696/1 "2023-12-14T09:49:28Z")

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Can anyone help to clarify what a ‘private user’ is?

I just got into Glide while checking out a ‘Customer Portal’ template, but I’m now worried that this platform won’t work for me as the ‘private user’ limit on business is set at 100.

What is going to constitute a ‘private user’? Is that just any email in my user list?

For example if a user has ‘orders’ that are related specifically to that user is that a private user?

I saw in the settings that by changing ‘roles’ it suggests the private user limit gets increased. If I don’t use roles are they ‘not considered private’? Or is any ‘logged’ in user considered private?

Was considering purchasing and spending more time developing with Glide, but I need to make a ‘customer portal’ with tens of thousands of users.

Glide is a really fast and nice solution but I’m afraid to waste more time on it if I can’t work with the limits.

Thanks in advance.

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [December 14, 2023, 10:00am UTC](https://community.glideapps.com/t/pricing-questions/68696/2 "2023-12-14T10:00:13Z")

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Have a look at the below, then let me know if you have follow up questions.

> [@Glide Privacy Flowchart](https://community.glideapps.com/t/glide-privacy-flowchart/60957):
>
> Configuring the Privacy Settings for your Glide App can sometimes be a little confusing, especially when it comes to understanding how each of the settings affect whether your Signed In Users are considered Public or Private. The below flow chart aims to demystify that somewhat. A couple of key points to understand and be aware of: If you choose Private Access, then all users will be Private. If you choose Public Access, then that doesn’t necessarily mean that all your Users will be Public. …

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**Author:** ![josh\_hinden](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josh_hinden/32/67774_2.png) [@josh\_hinden](https://community.glideapps.com/u/josh_hinden)\
**Post date:** [December 14, 2023, 10:50am UTC](https://community.glideapps.com/t/pricing-questions/68696/3 "2023-12-14T10:50:04Z")

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Thanks Darren. Much appreciated. I’ll review the roles doc to see if it’s necessary.

As I understand it, as long as I do **not** sign-in a user and do not use roles _and_ allow anyone to sign-in then that user will be public?

Are there some data security implications of doing it that way?

For example, without a user being private, can I allow a user to sign-in and then display user specific data to that user (if it exists) based on some logic?

In other words, without relying on roles:  
Can I display _foo_ to users who are signed up (and aren’t found in some existing user list) and _bar_ to a particular user with some particular data for that user?

Cheers

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [December 14, 2023, 11:14am UTC](https://community.glideapps.com/t/pricing-questions/68696/4 "2023-12-14T11:14:38Z")

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> [@josh\_hinden](#):
>
> Thanks Darren. Much appreciated. I’ll review the roles doc to see if it’s necessary.

In general, you only need roles if you want/need to group users together for the purpose of data access. For example, when you have “Admin” users who should have access to _all_ data.

> [@josh\_hinden](#):
>
> As I understand it, as long as I do **not** sign-in a user and do not use roles _and_ allow anyone to sign-in then that user will be public?

The two key points are whether or not you restrict who can sign in, and whether or not you assign roles to users that do sign in.

- If you assign a role to a signed in user, that user is private
- If you restrict who can sign in, all signed in users are private

> [@josh\_hinden](#):
>
> Are there some data security implications of doing it that way?

Not really. You can still use Row Owners to restrict which data is downloaded to each users device.

> [@josh\_hinden](#):
>
> For example, without a user being private, can I allow a user to sign-in and then display user specific data to that user (if it exists) based on some logic?

Yes.

> [@josh\_hinden](#):
>
> In other words, without relying on roles:  
> Can I display _foo_ to users who are signed up (and aren’t found in some existing user list) and _bar_ to a particular user with some particular data for that user?

Yes.

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**Author:** ![josh\_hinden](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/josh_hinden/32/67774_2.png) [@josh\_hinden](https://community.glideapps.com/u/josh_hinden)\
**Post date:** [December 14, 2023, 11:00pm UTC](https://community.glideapps.com/t/pricing-questions/68696/5 "2023-12-14T23:00:02Z")

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Thanks Darren, that helps. Will have a read on Row Owners. Much appreciated.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [December 21, 2023, 11:01pm UTC](https://community.glideapps.com/t/pricing-questions/68696/6 "2023-12-21T23:01:01Z")

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