# Please help, support link not accessible

**URL:** <https://community.glideapps.com/t/please-help-support-link-not-accessible/42429>\
**Category:** Report a Bug\
**Created:** [May 27, 2022, 6:33am UTC](https://community.glideapps.com/t/please-help-support-link-not-accessible/42429 "2022-05-27T06:33:35Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Abdullah\_Mahmud1](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/abdullah_mahmud1/32/7997_2.png) [@Abdullah\_Mahmud1](https://community.glideapps.com/u/Abdullah_Mahmud1)\
**Post date:** [May 27, 2022, 6:33am UTC](https://community.glideapps.com/t/please-help-support-link-not-accessible/42429/1 "2022-05-27T06:33:35Z")

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Please help, i tried to acced support link, but it was not accessible

[https://go.glideapps.com/support/f2c3aedb-1c59-4497-9678-661a254b4d7e](https://go.glideapps.com/support/f2c3aedb-1c59-4497-9678-661a254b4d7e)

 ![Screen Shot 2022-05-27 at 14.32.00](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/5/4526432647fc82ed7db9428ddd71ee273213eb6c.png)

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [May 27, 2022, 7:05am UTC](https://community.glideapps.com/t/please-help-support-link-not-accessible/42429/2 "2022-05-27T07:05:57Z")

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~~This may or may not work, but give it a try:~~

~~ 
- Sign Out of Glide
- Delete any Glide related cookies from your browser
- Sign back in

 ~~

~~Alternatively, try accessing your Glide Dashboard via an incognito browser window~~

Edit: I completely misread your question. See Jeff’s reply below.

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [May 27, 2022, 12:16pm UTC](https://community.glideapps.com/t/please-help-support-link-not-accessible/42429/3 "2022-05-27T12:16:55Z")

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Support links are only for Glide support staff to view and can only be opened by Glide support.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [May 28, 2022, 12:17pm UTC](https://community.glideapps.com/t/please-help-support-link-not-accessible/42429/4 "2022-05-28T12:17:30Z")

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