# Please help Questionnaire is not working!
**URL:** https://community.glideapps.com/t/please-help-questionnaire-is-not-working/22738
**Category:** Ask for Help
**Created:** [February 13, 2021, 9:04pm UTC](https://community.glideapps.com/t/please-help-questionnaire-is-not-working/22738 "2021-02-13T21:04:34Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Carbonite\_Rebel](https://community.glideapps.com/u/Carbonite_Rebel)
#### Post date: [February 13, 2021, 9:04pm UTC](https://community.glideapps.com/t/please-help-questionnaire-is-not-working/22738/1 "2021-02-13T21:04:34Z")
Hi so i run a financial consulting business and I use my app to collect client data for me as a questionnaire. This just started happening a few days ago. In my editor; When I click the submit button it doesn’t proceed to the questionnaire. It just says submitted. I receive info in my spreadsheet but i can’t view their inputs in my back office editor. Please help I’m having issues and I have client’s on standby.
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### Author:  [@AymenM](https://community.glideapps.com/u/AymenM)
#### Post date: [February 13, 2021, 9:08pm UTC](https://community.glideapps.com/t/please-help-questionnaire-is-not-working/22738/2 "2021-02-13T21:08:56Z")
Hey ! Thanks for sharing your issue with the community. In order to help you get the most suitable information based on your problem, I’d recommend you to move your topic to #help-how-to category. You may use this category to ask general questions or get help with something from the community. This will help us to keep the topics organised 🙂
About your question, have you checked if there’s a latency between submission and addition in the spreadsheet ?
Hope this helps !
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### Author:  [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)
#### Post date: [February 13, 2021, 10:00pm UTC](https://community.glideapps.com/t/please-help-questionnaire-is-not-working/22738/3 "2021-02-13T22:00:33Z")
What do you mean by Back Office Editor? Is the button supposed to do anything after they click it other than add a new row? Do you have other actions set up to navigate to another screen after the row is added? Do you have any screenshots of how things are set up and supposed to work?
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### Author:  [@david](https://community.glideapps.com/u/david)
#### Post date: [February 13, 2021, 10:33pm UTC](https://community.glideapps.com/t/please-help-questionnaire-is-not-working/22738/4 "2021-02-13T22:33:06Z")
This is in the app editor only, and should not happen in your apps:
> [@new Please try the new Glide builder](https://community.glideapps.com/t/please-try-the-new-glide-builder/22628/74):
>
> We are working on improving what happens in the builder when tab visibility changes. Right now, we intentionally do not remove the current tab from view when it becomes invisible so that it does not disappear while you are editing it, but this breaks the feedback loop. We should have a better solution in place by Tuesday. We will also let you select and edit hidden tabs. Rest assured that tabs are still removed from view when they become invisible in apps.