# Please help! my account is in free mode but im Business Legacy who can i contact to fix it please
**URL:** https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876
**Category:** Ask for Help
**Created:** [February 7, 2025, 12:51pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876 "2025-02-07T12:51:11Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@advanced\_pcnet](https://community.glideapps.com/u/advanced_pcnet)
#### Post date: [February 7, 2025, 12:51pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/1 "2025-02-07T12:51:11Z")
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [February 7, 2025, 12:53pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/3 "2025-02-07T12:53:49Z")
Sorry for the tag Glide.
You need to contact support button on bottom right.
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### Author:  [@advanced\_pcnet](https://community.glideapps.com/u/advanced_pcnet)
#### Post date: [February 7, 2025, 12:54pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/4 "2025-02-07T12:54:12Z")
i try but is not working for me
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [February 7, 2025, 12:54pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/5 "2025-02-07T12:54:21Z")
What do you see ?
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### Author:  [@advanced\_pcnet](https://community.glideapps.com/u/advanced_pcnet)
#### Post date: [February 7, 2025, 12:57pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/6 "2025-02-07T12:57:23Z")
you mean this button
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [February 7, 2025, 12:57pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/7 "2025-02-07T12:57:30Z")
Yes
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### Author:  [@advanced\_pcnet](https://community.glideapps.com/u/advanced_pcnet)
#### Post date: [February 7, 2025, 12:57pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/8 "2025-02-07T12:57:46Z")
it doent do anything when i press it
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### Author:  [@advanced\_pcnet](https://community.glideapps.com/u/advanced_pcnet)
#### Post date: [February 7, 2025, 12:58pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/9 "2025-02-07T12:58:42Z")
i have been trying since yesturday to fix this
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [February 7, 2025, 12:59pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/10 "2025-02-07T12:59:00Z")
If you go to the dashboard of the builder and click on the floating button at the bottom right ?
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### Author:  [@advanced\_pcnet](https://community.glideapps.com/u/advanced_pcnet)
#### Post date: [February 7, 2025, 12:59pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/11 "2025-02-07T12:59:03Z")
do you know who can help
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### Author:  [@advanced\_pcnet](https://community.glideapps.com/u/advanced_pcnet)
#### Post date: [February 7, 2025, 12:59pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/12 "2025-02-07T12:59:18Z")
is not there anymore
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### Author:  [@advanced\_pcnet](https://community.glideapps.com/u/advanced_pcnet)
#### Post date: [February 7, 2025, 12:59pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/13 "2025-02-07T12:59:40Z")
i saw it before but i dont see it anymore
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [February 7, 2025, 12:59pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/14 "2025-02-07T12:59:43Z")
What happen if you click on manage plan?
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### Author:  [@advanced\_pcnet](https://community.glideapps.com/u/advanced_pcnet)
#### Post date: [February 7, 2025, 1:00pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/15 "2025-02-07T13:00:41Z")
it take me to buy a package or service
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### Author:  [@advanced\_pcnet](https://community.glideapps.com/u/advanced_pcnet)
#### Post date: [February 7, 2025, 1:01pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/16 "2025-02-07T13:01:15Z")
but i am a legacy user and the options now are very limited
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [February 7, 2025, 1:02pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/17 "2025-02-07T13:02:39Z")
> [@Hello Glide](https://community.glideapps.com/t/hello-glide/79852/10):
>
> Thanks @ThinhDinh. I’ll DM the user.
Please check for this message from Marcel.
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### Author:  [@advanced\_pcnet](https://community.glideapps.com/u/advanced_pcnet)
#### Post date: [February 7, 2025, 1:03pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/18 "2025-02-07T13:03:50Z")
yes he told me but i dont understand my account is current now my nextpayment is until the 9th of February
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### Author:  [@advanced\_pcnet](https://community.glideapps.com/u/advanced_pcnet)
#### Post date: [February 7, 2025, 1:04pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/19 "2025-02-07T13:04:02Z")
is not due yet
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [February 7, 2025, 1:04pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/20 "2025-02-07T13:04:04Z")
So it is a new problem?
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [February 7, 2025, 1:04pm UTC](https://community.glideapps.com/t/please-help-my-account-is-in-free-mode-but-im-business-legacy-who-can-i-contact-to-fix-it-please/79876/21 "2025-02-07T13:04:36Z")
And because on free plan (weirdly) you can’t contact this person again? I am right ?
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