# Platform down?

**URL:** <https://community.glideapps.com/t/platform-down/8993>\
**Category:** Report a Bug\
**Created:** [May 12, 2020, 7:41pm UTC](https://community.glideapps.com/t/platform-down/8993 "2020-05-12T19:41:48Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Post date:** [May 12, 2020, 7:41pm UTC](https://community.glideapps.com/t/platform-down/8993/1 "2020-05-12T19:41:48Z")

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My app’s URL: [https://lunchcreation.glideapp.io](https://lunchcreation.glideapp.io) & [https://eochallenge.glideapp.io](https://eochallenge.glideapp.io)  
For front end are only loading white pages in browser and on phone.

–Edit–  
@Mark? It must be a load balancer or staged release,… because some people that are using the app in South Africa are fine, others in NL aren’t.

@Robert_Petitto sorry to drag you in,… but are you experiencing any glitches at the moment?  
I’m not able to load any glide app from my location in Amsterdam on 3 different devices.

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**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Post date:** [May 12, 2020, 7:43pm UTC](https://community.glideapps.com/t/platform-down/8993/2 "2020-05-12T19:43:23Z")

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[https://fmvendors.glideapp.io](https://fmvendors.glideapp.io) (also white screen, not my app)

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**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Post date:** [May 12, 2020, 7:45pm UTC](https://community.glideapps.com/t/platform-down/8993/3 "2020-05-12T19:45:15Z")

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Hmmm seems to be back,…

— update —  
No, only for a moment,… it’s out again.

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**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Post date:** [May 12, 2020, 7:48pm UTC](https://community.glideapps.com/t/platform-down/8993/4 "2020-05-12T19:48:22Z")

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![Screenshot 2020-05-12 at 21.45.46](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/8/8227b0e9d7c1d447af4c089b9da6889868d0fb73.png) ![Screenshot 2020-05-12 at 21.45.56](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/6/62e0dc6bd3bb35b9f8f25c5ebecc866bf9832539.jpeg) ![Screenshot 2020-05-12 at 21.46.15](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/7/746c62af4859e81a3a968eff1a48b4ee98adee39.jpeg) ![Screenshot 2020-05-12 at 21.47.15](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/e/ef55628c57285ab1e93314f72412dec1e2cdaa7e.png)

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**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Post date:** [May 12, 2020, 8:04pm UTC](https://community.glideapps.com/t/platform-down/8993/5 "2020-05-12T20:04:25Z")

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Is anyone getting the same experience?

[https://dl.dropboxusercontent.com/s/voz1174i535u7qn/Screen%20Recording%202020-05-12%20at%2021.57.06.mov?dl=0](https://dl.dropboxusercontent.com/s/voz1174i535u7qn/Screen%20Recording%202020-05-12%20at%2021.57.06.mov?dl=0)

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**Author:** ![mthakershi](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mthakershi/32/1715_2.png) [@mthakershi](https://community.glideapps.com/u/mthakershi)\
**Post date:** [May 12, 2020, 8:19pm UTC](https://community.glideapps.com/t/platform-down/8993/6 "2020-05-12T20:19:58Z")

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Yes. My UI editor / Data editor froze. Not reloading now.

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**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [May 12, 2020, 8:22pm UTC](https://community.glideapps.com/t/platform-down/8993/7 "2020-05-12T20:22:15Z")

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Where are you located?

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**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [May 12, 2020, 8:27pm UTC](https://community.glideapps.com/t/platform-down/8993/8 "2020-05-12T20:27:30Z")

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We have confirmed a service interruption when routed through amsterdam. The affected server is being taken offline now.

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**Author:** ![Jason](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jason/32/14_2.png) [@Jason](https://community.glideapps.com/u/Jason)\
**Post date:** [May 12, 2020, 8:30pm UTC](https://community.glideapps.com/t/platform-down/8993/9 "2020-05-12T20:30:08Z")

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Service should be restored via hamsterdam

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**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Post date:** [May 12, 2020, 8:30pm UTC](https://community.glideapps.com/t/platform-down/8993/10 "2020-05-12T20:30:46Z")

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Yes, I can confirm! Thank you.

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**Author:** ![mthakershi](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mthakershi/32/1715_2.png) [@mthakershi](https://community.glideapps.com/u/mthakershi)\
**Post date:** [May 12, 2020, 8:32pm UTC](https://community.glideapps.com/t/platform-down/8993/11 "2020-05-12T20:32:44Z")

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In India

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**Author:** ![mthakershi](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mthakershi/32/1715_2.png) [@mthakershi](https://community.glideapps.com/u/mthakershi)\
**Post date:** [May 12, 2020, 9:11pm UTC](https://community.glideapps.com/t/platform-down/8993/12 "2020-05-12T21:11:06Z")

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Outage continues

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**Author:** ![Daniel\_Sweet](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/daniel_sweet/32/15_2.png) [@Daniel\_Sweet](https://community.glideapps.com/u/Daniel_Sweet)\
**Post date:** [May 12, 2020, 9:16pm UTC](https://community.glideapps.com/t/platform-down/8993/13 "2020-05-12T21:16:46Z")

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@mthakershi Please check your internet connection. We are not aware of a builder outage anywhere in the world.

If it’s definitely not your own internet connection, please share screenshots with us, ideally with the developer tools of your browser enabled.

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**Author:** ![nvandable](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nvandable/32/7802_2.png) [@nvandable](https://community.glideapps.com/u/nvandable)\
**Post date:** [May 12, 2020, 10:07pm UTC](https://community.glideapps.com/t/platform-down/8993/14 "2020-05-12T22:07:14Z")

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Still white page on either public or public with email apps.

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<div class="post-metadata">

**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Post date:** [May 12, 2020, 10:22pm UTC](https://community.glideapps.com/t/platform-down/8993/15 "2020-05-12T22:22:33Z")

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You can check the video also showing my active connection.  
I’m getting reports from users that now have frozen login screens.

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**Author:** ![Daniel\_Sweet](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/daniel_sweet/32/15_2.png) [@Daniel\_Sweet](https://community.glideapps.com/u/Daniel_Sweet)\
**Post date:** [May 12, 2020, 10:23pm UTC](https://community.glideapps.com/t/platform-down/8993/16 "2020-05-12T22:23:15Z")

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@Naos_Wilbrink My request to check the internet connection was directed at @mthakershi, not you.

We’re investigating the cause of the sign-in troubles.

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<div class="post-metadata">

**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Post date:** [May 12, 2020, 10:24pm UTC](https://community.glideapps.com/t/platform-down/8993/17 "2020-05-12T22:24:44Z")

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Sorry, long day. Good luck with finding the culprit.

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<div class="post-metadata">

**Author:** ![Naos\_Wilbrink](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/naos_wilbrink/32/769_2.png) [@Naos\_Wilbrink](https://community.glideapps.com/u/Naos_Wilbrink)\
**Post date:** [May 12, 2020, 10:42pm UTC](https://community.glideapps.com/t/platform-down/8993/18 "2020-05-12T22:42:17Z")

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@Daniel_Sweet not sure if it helps but it might be a bad cache of sorts.  
One user couldn’t use the app on her home screen. It froze. Now opening a browser it’s halting on waiting for pin. HOWEVER when going into private browsing same device the login works. Pin is received and data shown.

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [February 3, 2024, 3:46pm UTC](https://community.glideapps.com/t/platform-down/8993/19 "2024-02-03T15:46:43Z")

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