# Plan Cancellation

**URL:** <https://community.glideapps.com/t/plan-cancellation/55695>\
**Category:** Ask for Help\
**Created:** [December 13, 2022, 3:03pm UTC](https://community.glideapps.com/t/plan-cancellation/55695 "2022-12-13T15:03:45Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![joshs](https://avatars.discourse-cdn.com/v4/letter/j/e5b9ba/32.png) [@joshs](https://community.glideapps.com/u/joshs)\
**Post date:** [December 13, 2022, 3:03pm UTC](https://community.glideapps.com/t/plan-cancellation/55695/1 "2022-12-13T15:03:45Z")

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Good day

I am unable to cancel the plan for my project. It’s set to automatically renew tomorrow and I’ve no longer got any use for my created application.

I’ve clicked the cancel plan button on the billing page, I’ve filled out the form asking why I’m cancelling my plan but it still does not cancel it.

Any help would be appreciated.

Thank you

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**Author:** ![David\_Gabler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david_gabler/32/44332_2.png) [@David\_Gabler](https://community.glideapps.com/u/David_Gabler)\
**Post date:** [December 13, 2022, 3:32pm UTC](https://community.glideapps.com/t/plan-cancellation/55695/2 "2022-12-13T15:32:04Z")

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Can you just not remove your billing information?

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**Author:** ![joshs](https://avatars.discourse-cdn.com/v4/letter/j/e5b9ba/32.png) [@joshs](https://community.glideapps.com/u/joshs)\
**Post date:** [December 15, 2022, 8:32am UTC](https://community.glideapps.com/t/plan-cancellation/55695/3 "2022-12-15T08:32:25Z")

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Unfortunately not.

![Glide Billing](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/b/0b305991e390ca9b7020f14bd53b11e44f28f256.png)

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [December 15, 2022, 12:45pm UTC](https://community.glideapps.com/t/plan-cancellation/55695/4 "2022-12-15T12:45:09Z")

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Have you contacted Glide Support?

[https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc](https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc)

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**Author:** ![Marcus\_Ho](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcus_ho/32/55257_2.png) [@Marcus\_Ho](https://community.glideapps.com/u/Marcus_Ho)\
**Post date:** [March 5, 2023, 4:10pm UTC](https://community.glideapps.com/t/plan-cancellation/55695/5 "2023-03-05T16:10:03Z")

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I am having the same issue also. When I submitted the ticket to glide, all I get is automated reply. No action taken. Any other channel to reach them? Cause I can’t remove the credit card details also.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 6, 2023, 12:28am UTC](https://community.glideapps.com/t/plan-cancellation/55695/6 "2023-03-06T00:28:22Z")

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So you have submitted a ticket through the link above and they have not responded?

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**Author:** ![Marcus\_Ho](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcus_ho/32/55257_2.png) [@Marcus\_Ho](https://community.glideapps.com/u/Marcus_Ho)\
**Post date:** [March 6, 2023, 9:33am UTC](https://community.glideapps.com/t/plan-cancellation/55695/7 "2023-03-06T09:33:49Z")

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Yeah, no reply on my cancellation request. Only received the automated reply on Glide Support Ticket Confirmation

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 7, 2023, 12:12am UTC](https://community.glideapps.com/t/plan-cancellation/55695/8 "2023-03-07T00:12:03Z")

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@SantiagoPerez can you assist on this case? Thank you.