# Pins not working?

**URL:** <https://community.glideapps.com/t/pins-not-working/42886>\
**Category:** Report a Bug\
**Created:** [June 9, 2022, 2:05pm UTC](https://community.glideapps.com/t/pins-not-working/42886 "2022-06-09T14:05:50Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![erwblo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/erwblo/32/75_2.png) [@erwblo](https://community.glideapps.com/u/erwblo)\
**Post date:** [June 9, 2022, 2:05pm UTC](https://community.glideapps.com/t/pins-not-working/42886/1 "2022-06-09T14:05:50Z")

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For the last 15 minutes more than me tried to get a PIN that we didn’t receive. Is there something wrong with the pins?

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**Author:** ![eltintero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eltintero/32/76520_2.png) [@eltintero](https://community.glideapps.com/u/eltintero)\
**Post date:** [June 9, 2022, 3:22pm UTC](https://community.glideapps.com/t/pins-not-working/42886/2 "2022-06-09T15:22:02Z")

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Oh, a client just reported the same a few mins ago.  
They’re in Canada.  
Usually you should send email, device info, device location and network to support for debugging.

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**Author:** ![erwblo](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/erwblo/32/75_2.png) [@erwblo](https://community.glideapps.com/u/erwblo)\
**Post date:** [June 9, 2022, 4:51pm UTC](https://community.glideapps.com/t/pins-not-working/42886/3 "2022-06-09T16:51:31Z")

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yeah, but you can only do so when you make a (Loom) video. I was on mobile, to make that obliged had as a result that i couldn’t do that. Too high a barrier, i think.