# Pin Codes going to junk/spam folders

**URL:** <https://community.glideapps.com/t/pin-codes-going-to-junk-spam-folders/66788>\
**Category:** Ask for Help\
**Created:** [October 5, 2023, 4:48pm UTC](https://community.glideapps.com/t/pin-codes-going-to-junk-spam-folders/66788 "2023-10-05T16:48:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![J\_Woosley](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/j_woosley/32/64568_2.png) [@J\_Woosley](https://community.glideapps.com/u/J_Woosley)\
**Post date:** [October 5, 2023, 4:48pm UTC](https://community.glideapps.com/t/pin-codes-going-to-junk-spam-folders/66788/1 "2023-10-05T16:48:51Z")

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Both me and my test user are encountering this. I’m using gmail, and they have an outlook email address. Is this common? Anything that can be done?

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**Author:** ![DirkR](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dirkr/32/64750_2.png) [@DirkR](https://community.glideapps.com/u/DirkR)\
**Post date:** [October 6, 2023, 12:58pm UTC](https://community.glideapps.com/t/pin-codes-going-to-junk-spam-folders/66788/2 "2023-10-06T12:58:58Z")

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Had the same problem. Is your mailserver already sorting it to spam or is your mailclient (eg. Outlook) doing this on your side?

Kind regards,  
Dirk