# Pin code invalid \_ urgent!
**URL:** https://community.glideapps.com/t/pin-code-invalid-urgent/75159
**Category:** Ask for Help
**Created:** [July 25, 2024, 9:32am UTC](https://community.glideapps.com/t/pin-code-invalid-urgent/75159 "2024-07-25T09:32:04Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@DanielFartouh\_glide](https://community.glideapps.com/u/DanielFartouh_glide)
#### Post date: [July 25, 2024, 9:32am UTC](https://community.glideapps.com/t/pin-code-invalid-urgent/75159/1 "2024-07-25T09:32:04Z")
I have the sam issue than [PIN code invalid](https://community.glideapps.com/t/pin-code-invalid/73865). That is really urgent.
Who can help ?
my app id is: [Glide](https://go.glideapps.com/app/JwvQlpBdhOUnUDLrFDy9/layout)
Many thanks !!!
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [July 25, 2024, 9:37am UTC](https://community.glideapps.com/t/pin-code-invalid-urgent/75159/2 "2024-07-25T09:37:38Z")
Fellow user here, so I can’t access your app but please try this.
> [@PIN code invalid](https://community.glideapps.com/t/pin-code-invalid/73865/5):
>
> [image] Have you tried this checkbox?
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### Author:  [@DanielFartouh\_glide](https://community.glideapps.com/u/DanielFartouh_glide)
#### Post date: [July 25, 2024, 9:38am UTC](https://community.glideapps.com/t/pin-code-invalid-urgent/75159/3 "2024-07-25T09:38:48Z")
Yes, But that is problematic.
The app will run on different computers who doesnt have emails for security reasons
That is the reason why I really need the PIN to work.
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [July 25, 2024, 11:32pm UTC](https://community.glideapps.com/t/pin-code-invalid-urgent/75159/4 "2024-07-25T23:32:03Z")
Is the problem still happening on your end? If it persists, please reach out to support using the chat integration in your builder environment (bottom right icon).
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### Author:  [@DanielFartouh\_glide](https://community.glideapps.com/u/DanielFartouh_glide)
#### Post date: [July 28, 2024, 8:04am UTC](https://community.glideapps.com/t/pin-code-invalid-urgent/75159/5 "2024-07-28T08:04:05Z")
Yes, still persists.
Thanks!
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [July 28, 2024, 9:07am UTC](https://community.glideapps.com/t/pin-code-invalid-urgent/75159/6 "2024-07-28T09:07:32Z")
> [@Community Update: Support chat in the Glide builder speech\_balloon](https://community.glideapps.com/t/community-update-support-chat-in-the-glide-builder/73866/1):
>
> Hello Gliders! You can now reach our support team directly from the Glide builder. Use the updated messenger (powered by Intercom) to ask for help, report issues, or share your feedback while you’re working on your Glide app. [Opening a support chat] P.S. We’re investigating a bug with the Intercom messenger not recognizing when a user is on a paid plan. If that happens to you, try the following: Navigate into a paid team Open the messenger Reload the webpage Open the messenger again and s…
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### Author:  [@system](https://community.glideapps.com/u/system)
#### Post date: [August 4, 2024, 9:08am UTC](https://community.glideapps.com/t/pin-code-invalid-urgent/75159/7 "2024-08-04T09:08:06Z")
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