# Personal Email Address not working to sign up

**URL:** https://community.glideapps.com/t/personal-email-address-not-working-to-sign-up/83615
**Category:** Report a Bug
**Created:** [August 2, 2025, 1:42am UTC](https://community.glideapps.com/t/personal-email-address-not-working-to-sign-up/83615 "2025-08-02T01:42:10Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![mosh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mosh/32/65954_2.png) [@mosh](https://community.glideapps.com/u/mosh)
#### Post date: [August 2, 2025, 1:42am UTC](https://community.glideapps.com/t/personal-email-address-not-working-to-sign-up/83615/1 "2025-08-02T01:42:11Z")

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Hi, I have a user trying to log in with their email address and they are getting a “Please use your personal email address to access this app” error.

Are there only specific email domains acceptable with glide? Could you please share which domains count as “personal”?

Thanks.

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### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [August 2, 2025, 1:47am UTC](https://community.glideapps.com/t/personal-email-address-not-working-to-sign-up/83615/2 "2025-08-02T01:47:01Z")

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> **[Personal Users | Glide Docs](https://www.glideapps.com/docs/essentials/users/personal-users)**
>
> Personal and educational domains that qualify as personal app users.

> **[Personal User Validator Agent](https://personal-user-validator.glide.page/dl/da19fa)**

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### Author: ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)
#### Post date: [January 29, 2026, 1:47am UTC](https://community.glideapps.com/t/personal-email-address-not-working-to-sign-up/83615/3 "2026-01-29T01:47:10Z")

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