# Performance degradation

**URL:** <https://community.glideapps.com/t/performance-degradation/74558>\
**Category:** Ask for Help\
**Created:** [July 2, 2024, 2:36pm UTC](https://community.glideapps.com/t/performance-degradation/74558 "2024-07-02T14:36:50Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Ganymed](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ganymed/32/27001_2.png) [@Ganymed](https://community.glideapps.com/u/Ganymed)\
**Post date:** [July 2, 2024, 2:36pm UTC](https://community.glideapps.com/t/performance-degradation/74558/1 "2024-07-02T14:36:50Z")

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We are starting to roll out a simple time entry app. While the performance on a Mac Pro and developer account is acceptable we have encountered performance degradation in other countries ie France and Germany on MS Notebooks using Chrome. At this stage we are testing a simple calendar app with a very low number of users (\<10). While reviewing all aspects of the environment and internet traffic we have noticed that a significant number of error messages is being displayed at the chrome consoles. Here an example:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/5/85251ae05600b11eb269d3fa9ec68c37003dd05f.jpeg)  
Does anyone know if this is normal or could it be part of the problem?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [July 2, 2024, 10:53pm UTC](https://community.glideapps.com/t/performance-degradation/74558/2 "2024-07-02T22:53:18Z")

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Can you specify which version of Chrome are they using?

When you say “performance degradation”, do you mean they’re slower to load, or something else?

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**Author:** ![Ganymed](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ganymed/32/27001_2.png) [@Ganymed](https://community.glideapps.com/u/Ganymed)\
**Post date:** [July 3, 2024, 8:39am UTC](https://community.glideapps.com/t/performance-degradation/74558/3 "2024-07-03T08:39:23Z")

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Most users use Chrome version:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/7/3/732e3bd535a12eb0da6bf15c9725c1de7d40f2c5.png)

The delays occur already when switching menu items:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/f/9ff3934c106f583155563cabfae216cf03eeb44b.png)

But than there are these messages in the console:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/7/e74d4d02f65c1327c3595803c53d6c3903f27ec9.png)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [July 3, 2024, 11:11pm UTC](https://community.glideapps.com/t/performance-degradation/74558/4 "2024-07-03T23:11:06Z")

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Honestly I have no idea what those errors mean, maybe a Glide support person can answer that better.

How many rows do you have for that app? What type of data source are you using?

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<div class="post-metadata">

**Author:** ![Ganymed](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ganymed/32/27001_2.png) [@Ganymed](https://community.glideapps.com/u/Ganymed)\
**Post date:** [July 4, 2024, 9:35am UTC](https://community.glideapps.com/t/performance-degradation/74558/5 "2024-07-04T09:35:27Z")

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Plain vannila tables very rudimentary  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/4/349559a9b7c19851910f6ae148ab3ef9af853f48.png)  
No API at all…simple collection:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/d/ed7dd6d08ef2702b1311a6e04771442e2578e74a.jpeg)  
Opening the app is already causing traffic:  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/c/1c04e14dab7402e90e228a1bca51bf90e0b07b52.png)

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [July 4, 2024, 1:21pm UTC](https://community.glideapps.com/t/performance-degradation/74558/6 "2024-07-04T13:21:44Z")

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I see you have contacted support regarding this. They should have a better insight on this thing.

> [@Why am I getting Unauthorized "getkoala"](https://community.glideapps.com/t/why-am-i-getting-unauthorized-getkoala/74583/5):
>
> Please allow some time for them to respond. Also, please describe your situation more with screenshots and letting them know that you’re getting the message in the console while logging into the builder environment/production environment.