# PDFMonkey: Same Button, Two Clicks, Two Versions **URL:** \ **Category:** Ask for Help\ **Created:** [January 8, 2026, 4:13pm UTC](https://community.glideapps.com/t/pdfmonkey-same-button-two-clicks-two-versions/85931 "2026-01-08T16:13:10Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [January 9, 2026, 1:26am UTC](https://community.glideapps.com/t/pdfmonkey-same-button-two-clicks-two-versions/85931/2 "2026-01-09T01:26:57Z")
> [@PDF Template ID Issue - Users Getting Old Template Despite Publishing Changes](https://community.glideapps.com/t/pdf-template-id-issue-users-getting-old-template-despite-publishing-changes/85745): > > Description: I’m experiencing a persistent issue where some users in the live environment are generating PDFs with an old template ID, while the development environment works correctly with the updated template ID. Steps Already Taken: Verified auto-publishing is enabled and manually published changes multiple times Had affected users clear app cache, force-quit and reopen the app Tested switching to affected user accounts in builder (works correctly there) Confirmed the same template ID is … That sounds like the situation here. I would submit a support ticket. --- _[View the full topic](https://community.glideapps.com/t/pdfmonkey-same-button-two-clicks-two-versions/85931)._