# PDF Monkey Button Issue

**URL:** <https://community.glideapps.com/t/pdf-monkey-button-issue/60437>\
**Category:** Ask for Help\
**Created:** [April 12, 2023, 5:04am UTC](https://community.glideapps.com/t/pdf-monkey-button-issue/60437 "2023-04-12T05:04:43Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Cliff\_Switzer](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/cliff_switzer/32/65488_2.png) [@Cliff\_Switzer](https://community.glideapps.com/u/Cliff_Switzer)\
**Post date:** [April 12, 2023, 5:04am UTC](https://community.glideapps.com/t/pdf-monkey-button-issue/60437/1 "2023-04-12T05:04:43Z")

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PDF Monkey was working great for us. We created a simple button that runs PDF Monkey. When you click it, it generates a pdf and saves it to a link column. For some reason the button shows in the glide prevew screen and works great but for some reason when you test it from a browser or phone the button does not display at all.

Is anyone else having this issue?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [April 13, 2023, 12:56am UTC](https://community.glideapps.com/t/pdf-monkey-button-issue/60437/2 "2023-04-13T00:56:26Z")

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Is this still happening to you? Can you record a video of the problem?

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**Author:** ![Yunus\_Emre\_TASBASI](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yunus_emre_tasbasi/32/58988_2.png) [@Yunus\_Emre\_TASBASI](https://community.glideapps.com/u/Yunus_Emre_TASBASI)\
**Post date:** [May 13, 2023, 8:41pm UTC](https://community.glideapps.com/t/pdf-monkey-button-issue/60437/3 "2023-05-13T20:41:46Z")

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hi, i have this problem.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 13, 2023, 11:03pm UTC](https://community.glideapps.com/t/pdf-monkey-button-issue/60437/4 "2023-05-13T23:03:14Z")

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I noticed an issue with a button containing a PDFMonkey step working in the builder but not in production. I’ll try to report this to the team.

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**Author:** ![Yunus\_Emre\_TASBASI](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yunus_emre_tasbasi/32/58988_2.png) [@Yunus\_Emre\_TASBASI](https://community.glideapps.com/u/Yunus_Emre_TASBASI)\
**Post date:** [May 26, 2023, 8:05am UTC](https://community.glideapps.com/t/pdf-monkey-button-issue/60437/5 "2023-05-26T08:05:47Z")

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Merhaba, bu sorun hakkında çözüm bulundu mu?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 26, 2023, 2:47pm UTC](https://community.glideapps.com/t/pdf-monkey-button-issue/60437/6 "2023-05-26T14:47:40Z")

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Hi Yunus, I submitted a [Replay.io](http://Replay.io) video last week but somehow the internal code that could have them debug did not show up. I just submitted another 2 videos today to show them that it works in the builder and not the production version.

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**Author:** ![Cliff\_Switzer](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/cliff_switzer/32/65488_2.png) [@Cliff\_Switzer](https://community.glideapps.com/u/Cliff_Switzer)\
**Post date:** [May 26, 2023, 3:22pm UTC](https://community.glideapps.com/t/pdf-monkey-button-issue/60437/7 "2023-05-26T15:22:42Z")

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A work around for now is to build it in an action. For example when someone submits a form you can add PDF Monkey in as an action and add a button that links to the generated pdf or you could create an outlook email action that sends them a link to the pdf.

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**Author:** ![Jeremy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeremy/32/29121_2.png) [@Jeremy](https://community.glideapps.com/u/Jeremy)\
**Post date:** [May 26, 2023, 5:31pm UTC](https://community.glideapps.com/t/pdf-monkey-button-issue/60437/8 "2023-05-26T17:31:51Z")

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Issue found. Fix in progress.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [May 26, 2023, 11:25pm UTC](https://community.glideapps.com/t/pdf-monkey-button-issue/60437/9 "2023-05-26T23:25:08Z")

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Thanks Jeremy!

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**Author:** ![Yunus\_Emre\_TASBASI](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/yunus_emre_tasbasi/32/58988_2.png) [@Yunus\_Emre\_TASBASI](https://community.glideapps.com/u/Yunus_Emre_TASBASI)\
**Post date:** [May 27, 2023, 11:28am UTC](https://community.glideapps.com/t/pdf-monkey-button-issue/60437/10 "2023-05-27T11:28:12Z")

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Problem solved. Thank you so much glide family
