# Payment issue

**URL:** <https://community.glideapps.com/t/payment-issue/60557>\
**Category:** Ask for Help\
**Created:** [April 15, 2023, 2:32am UTC](https://community.glideapps.com/t/payment-issue/60557 "2023-04-15T02:32:15Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Priya\_Palani](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/priya_palani/32/35825_2.png) [@Priya\_Palani](https://community.glideapps.com/u/Priya_Palani)\
**Post date:** [April 15, 2023, 2:32am UTC](https://community.glideapps.com/t/payment-issue/60557/1 "2023-04-15T02:32:15Z")

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Hey, we are unable to make payment for the starter package, it keeps prompting invalid details, can you help us with the process?

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [April 15, 2023, 2:53am UTC](https://community.glideapps.com/t/payment-issue/60557/2 "2023-04-15T02:53:23Z")

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Double check to ensure that you have filled in all fields on the Payment Form.  
The “State” and “CVC” fields in particular are easy to miss, so pay careful attention to those two.