# Pay-as-you-go overbilling **URL:** \ **Category:** Ask for Help\ **Created:** [July 17, 2023, 2:47pm UTC](https://community.glideapps.com/t/pay-as-you-go-overbilling/64012 "2023-07-17T14:47:37Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Luiz\_Roberto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luiz_roberto/32/80972_2.png) [@Luiz\_Roberto](https://community.glideapps.com/u/Luiz_Roberto)\ **Post date:** [July 17, 2023, 2:47pm UTC](https://community.glideapps.com/t/pay-as-you-go-overbilling/64012/1 "2023-07-17T14:47:37Z")
I’m being charged for updates that I don’t recognize and aren’t on my usage screen ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/e/4eb03b66dfae1458191987e67d183deef164bccc.png) ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/0/50194ea5051a932ce937fd36de0d2248f4991796.png) ---
**Author:** ![Luiz\_Roberto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luiz_roberto/32/80972_2.png) [@Luiz\_Roberto](https://community.glideapps.com/u/Luiz_Roberto)\ **Post date:** [July 17, 2023, 2:50pm UTC](https://community.glideapps.com/t/pay-as-you-go-overbilling/64012/2 "2023-07-17T14:50:39Z")
I hope the team can help me solve this problem because I didn’t have objective answers by email, I can’t pay that extra amount and I can’t even be without my apps ---
**Author:** ![Joe\_Gabriele](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/joe_gabriele/32/57595_2.png) [@Joe\_Gabriele](https://community.glideapps.com/u/Joe_Gabriele)\ **Post date:** [July 17, 2023, 3:05pm UTC](https://community.glideapps.com/t/pay-as-you-go-overbilling/64012/3 "2023-07-17T15:05:07Z")
Curious why youre being billed $290 for only 6k updates, which should be only $60. ---
**Author:** ![Luiz\_Roberto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luiz_roberto/32/80972_2.png) [@Luiz\_Roberto](https://community.glideapps.com/u/Luiz_Roberto)\ **Post date:** [July 17, 2023, 3:13pm UTC](https://community.glideapps.com/t/pay-as-you-go-overbilling/64012/4 "2023-07-17T15:13:29Z")
In the invoice it claims that I used 28314 updates, but it does not specify where this is from ---
**Author:** ![Eric\_Penn](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eric_penn/32/73888_2.png) [@Eric\_Penn](https://community.glideapps.com/u/Eric_Penn)\ **Post date:** [July 17, 2023, 3:19pm UTC](https://community.glideapps.com/t/pay-as-you-go-overbilling/64012/5 "2023-07-17T15:19:57Z")
Something is not right with your first screenshot. Sometimes it needs a second to load. 30.000 of 25.000 with 29 days remaining means your on track for 1M updates this cycle. I’d guess had you opened the usage tab a few days ago you would have seen the usage from the previous billing cycle. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [July 17, 2023, 3:20pm UTC](https://community.glideapps.com/t/pay-as-you-go-overbilling/64012/6 "2023-07-17T15:20:15Z")
I would submit a Billing Inquiry to Glide. Not much we can do in the forum. > [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2): > > Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link: ---
**Author:** ![Joe\_Gabriele](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/joe_gabriele/32/57595_2.png) [@Joe\_Gabriele](https://community.glideapps.com/u/Joe_Gabriele)\ **Post date:** [July 17, 2023, 3:32pm UTC](https://community.glideapps.com/t/pay-as-you-go-overbilling/64012/7 "2023-07-17T15:32:21Z")
Good point, the 30,625 is for 1 day this billing cycle where the $290 is from last billing cycle. Thats a lot of updates lol ---
**Author:** ![Eric\_Penn](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/eric_penn/32/73888_2.png) [@Eric\_Penn](https://community.glideapps.com/u/Eric_Penn)\ **Post date:** [July 17, 2023, 3:57pm UTC](https://community.glideapps.com/t/pay-as-you-go-overbilling/64012/8 "2023-07-17T15:57:34Z")
Ya but now I’m thinking “this month” is a separate calculation then the reset… because we are halfway through the month… his updates track. I will pay more attention to my own updates and see if I can confirm.