# Paid plan? Create a support ticket via Help chat

**URL:** <https://community.glideapps.com/t/paid-plan-create-a-support-ticket-via-help-chat/75927>\
**Category:** Ask for Help\
**Created:** [August 27, 2024, 9:28pm UTC](https://community.glideapps.com/t/paid-plan-create-a-support-ticket-via-help-chat/75927 "2024-08-27T21:28:03Z")\
**Posts on this page:** 1\
**Showing post:** 1

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [August 27, 2024, 9:28pm UTC](https://community.glideapps.com/t/paid-plan-create-a-support-ticket-via-help-chat/75927/1 "2024-08-27T21:28:03Z")

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**If you’re on a paid Glide plan, the best way to get help is by contacting our support team directly from your Glide dashboard or the builder.**

Use chat to ask for assistance, report platform issues, or share feedback while you’re working on your Glide apps.

![Opening a support chat](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/0/6067711f09ec7c1da6aaabb80f521b9f51efc5a5.gif)

Remember: While the Glide community is a great place to find guidance and advice for building Glide apps, it’s _not_ the place to get help with account-specific issues like billing. Please get in touch with our team instead.

Thank you!

**Related links**

- [Glide Docs: Platform documentation](https://glideapps.com/docs)
- [Glide Help: Support FAQs & knowledge base](https://help.glideapps.com/en/)
- [Glide University: Learn to Glide with free lessons, courses](https://learn.glideapps.com)

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