# Open web view action doesn't work on phone

**URL:** <https://community.glideapps.com/t/open-web-view-action-doesnt-work-on-phone/17010>\
**Category:** Report a Bug\
**Created:** [October 11, 2020, 4:19am UTC](https://community.glideapps.com/t/open-web-view-action-doesnt-work-on-phone/17010 "2020-10-11T04:19:17Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Dr\_Renee\_Volny\_Darko](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dr_renee_volny_darko/32/4492_2.png) [@Dr\_Renee\_Volny\_Darko](https://community.glideapps.com/u/Dr_Renee_Volny_Darko)\
**Post date:** [October 11, 2020, 4:19am UTC](https://community.glideapps.com/t/open-web-view-action-doesnt-work-on-phone/17010/1 "2020-10-11T04:19:17Z")

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My app’s URL: [https://medeqpremed.glideapp.io/](https://medeqpremed.glideapp.io/)

The open web view action works on the computer, but not on the phone. See below. Anyone know what’s going on?

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/e/e87b6e543b58258bbeb027a84cbd6e16c79e655e.jpeg)

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/7/7fc822345c26656480c7f4c72da970ab86b6416f.png)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 11, 2020, 4:50am UTC](https://community.glideapps.com/t/open-web-view-action-doesnt-work-on-phone/17010/2 "2020-10-11T04:50:25Z")

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Just a guess but probably the website only allows some certain types of device to access webview.

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**Author:** ![Dr\_Renee\_Volny\_Darko](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dr_renee_volny_darko/32/4492_2.png) [@Dr\_Renee\_Volny\_Darko](https://community.glideapps.com/u/Dr_Renee_Volny_Darko)\
**Post date:** [October 11, 2020, 5:14am UTC](https://community.glideapps.com/t/open-web-view-action-doesnt-work-on-phone/17010/3 "2020-10-11T05:14:13Z")

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But the Web View COMPONENT works on the phone. Just not the Open web view ACTION. Are these two that different?

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 11, 2020, 5:28am UTC](https://community.glideapps.com/t/open-web-view-action-doesnt-work-on-phone/17010/4 "2020-10-11T05:28:48Z")

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No idea. Probably @Daniel_Sweet or @Jason can help.