# Odd map behavior with the "legacy free" plan

**URL:** <https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654>\
**Category:** Report a Bug\
**Created:** [March 13, 2024, 3:47pm UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654 "2024-03-13T15:47:36Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![Cyril](https://avatars.discourse-cdn.com/v4/letter/c/35a633/32.png) [@Cyril](https://community.glideapps.com/u/Cyril)\
**Post date:** [March 13, 2024, 3:47pm UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/1 "2024-03-13T15:47:36Z")

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Hello,  
I use the “map” functionality for my application: [Café Comptoir Paris](https://cafe-comptoir.glideapp.io/dl/d0a5f4) for a few days now, the map has been working strangely. It’s hard to move around the map, to zoom in and out, in short, the map is really hard to use.  
I’m experiencing this problem on all browsers and devices.  
Is anyone else experiencing this problem? Any solutions?  
Thanks a lot.  
Cyril.  
My team ID : EOUUxXFypriXyQbiyGuk

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [March 13, 2024, 5:59pm UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/2 "2024-03-13T17:59:43Z")

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Seems to be working fine for me (Android - Chrome).

The only thing that might be odd is if I put my finger on top of a pin and then try to move the map, but other than that, I can zoom normally and I can pan normally as long as I’m not touching a pin.

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**Author:** ![JRYAN](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jryan/32/48610_2.png) [@JRYAN](https://community.glideapps.com/u/JRYAN)\
**Post date:** [March 14, 2024, 6:11pm UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/3 "2024-03-14T18:11:06Z")

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We are having the same issue with the map. When zooming in, the image gets lost and unusable. This is a problem across devices and platforms (iPhone, Android, MacBook, Safari, Chrome).

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**Author:** ![HI-US](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hi-us/32/72303_2.png) [@HI-US](https://community.glideapps.com/u/HI-US)\
**Post date:** [March 14, 2024, 9:35pm UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/4 "2024-03-14T21:35:20Z")

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We are experiencing the same. The map is slow to respond, inconsistent behavior, zooming issues. The problem is across all browsers and devices. We are on the Classic version, Legacy Pro customer.

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**Author:** ![Cyril](https://avatars.discourse-cdn.com/v4/letter/c/35a633/32.png) [@Cyril](https://community.glideapps.com/u/Cyril)\
**Post date:** [March 14, 2024, 9:51pm UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/5 "2024-03-14T21:51:57Z")

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I’m guessing this bug won’t be at the top of the priority list, given that Mapbox is no longer used in new versions… But who knows?..

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [March 14, 2024, 10:12pm UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/6 "2024-03-14T22:12:31Z")

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Mapbox is most definitely used in the new version. Says so right on the map.

 ![Screenshot_20240314-171100](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/1/61b03eb25338448fed0617e6801242b43e14b51e.png)

I’ve checked the OP’s link again as well as a couple of my apps, and I still can’t duplicate any issues. Might be useful if someone can share a video of what they are experiencing.

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**Author:** ![Cyril](https://avatars.discourse-cdn.com/v4/letter/c/35a633/32.png) [@Cyril](https://community.glideapps.com/u/Cyril)\
**Post date:** [March 14, 2024, 10:39pm UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/7 "2024-03-14T22:39:10Z")

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Here’s a video : [Imgur: The magic of the Internet](https://imgur.com/WLjPtSU)  
It’s like mapbox went crazy 😉

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [March 14, 2024, 11:13pm UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/8 "2024-03-14T23:13:59Z")

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Hmm, so it appears to zoom in very closely as you move around. Sorry, I really don’t have an answer for you. Seeing that you have tried multiple devices, I don’t know what could be causing the issue. I’m just not experiencing the same thing.

> **[screen-20240314-181059.mp4](https://drive.google.com/file/d/1O00dyh3EJeLxRrs4JOQUvYgfAZk23clu/view?usp=sharing)**
>
> Google Drive file.

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<div class="post-metadata">

**Author:** ![HI-US](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hi-us/32/72303_2.png) [@HI-US](https://community.glideapps.com/u/HI-US)\
**Post date:** [March 15, 2024, 2:24am UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/9 "2024-03-15T02:24:03Z")

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How do we get Glide support to fix these issues?

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<div class="post-metadata">

**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [March 15, 2024, 2:39am UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/10 "2024-03-15T02:39:56Z")

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> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:

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<div class="post-metadata">

**Author:** ![HI-US](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hi-us/32/72303_2.png) [@HI-US](https://community.glideapps.com/u/HI-US)\
**Post date:** [March 15, 2024, 3:00am UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/11 "2024-03-15T03:00:23Z")

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Thank you.

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**Author:** ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)\
**Post date:** [March 18, 2024, 9:36pm UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/12 "2024-03-18T21:36:33Z")

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> [@HI-US](#):
>
> How do we get Glide support to fix these issues?

We watch this forum for issues that aren’t account-specific. 👍

> [@HI-US](#):
>
> The map is slow to respond, inconsistent behavior, zooming issues. The problem is across all browsers and devices. We are on the Classic version, Legacy Pro customer.

Has anything changed in your app recently?

Did you add more locations / more data to the table?

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<div class="post-metadata">

**Author:** ![HI-US](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hi-us/32/72303_2.png) [@HI-US](https://community.glideapps.com/u/HI-US)\
**Post date:** [March 19, 2024, 12:12am UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/13 "2024-03-19T00:12:34Z")

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We have two issues: the “odd map behavior” and the “jittery transitions between pages.” We noticed the jittery piece about a month ago, and the odd map behavior more recently, maybe two weeks ago. We started noticing issues after the API deprecation change that took place Feb 1 ([Airtable API key deprecation notice | Airtable Support](https://support.airtable.com/docs/airtable-api-key-deprecation-notice)). We use Airtable with Glide. We believe we have successfully reconnected the two, but the integration feels unstable, the pages are jittery, and the map doesn’t work properly.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [September 15, 2024, 12:13am UTC](https://community.glideapps.com/t/odd-map-behavior-with-the-legacy-free-plan/71654/14 "2024-09-15T00:13:17Z")

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