# Nothing is displayed on the application's edit screen

**URL:** <https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455>\
**Category:** Report a Bug\
**Created:** [October 11, 2022, 9:38am UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455 "2022-10-11T09:38:12Z")\
**Posts on this page:** 14\
**Page:** 1

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**Author:** ![ra1ns](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ra1ns/32/49086_2.png) [@ra1ns](https://community.glideapps.com/u/ra1ns)\
**Post date:** [October 11, 2022, 9:38am UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/1 "2022-10-11T09:38:13Z")

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When I go from the Glide dashboard to the Edit App screen, nothing appears.

This occurred yesterday after migrating from the old Pro plan to the new Pro plan.  
I have tried restarting my PC, clearing Chrome’s cache, signing in in guest mode, signing in with Safari, etc. However, the “?” mark appears on the bottom right corner of the screen and nothing else.  
Can anyone help me solve this phenomenon?  
Please help me ☹

 ![Safari Screen Shot](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/4/c486514aa6005a490b24c95ea473a72617426389.jpeg)

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**Author:** ![nathanaelb](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nathanaelb/32/43079_2.png) [@nathanaelb](https://community.glideapps.com/u/nathanaelb)\
**Post date:** [October 11, 2022, 9:44am UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/2 "2022-10-11T09:44:04Z")

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Have you had a look at the billing section in the dashboard at the team level to confirm everything is okay?

You may want to contact customer support.

[Glide customer support](https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc)

@SantiagoPerez

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**Author:** ![ra1ns](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ra1ns/32/49086_2.png) [@ra1ns](https://community.glideapps.com/u/ra1ns)\
**Post date:** [October 11, 2022, 9:58am UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/3 "2022-10-11T09:58:21Z")

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I had no problems with payment at all.  
I believe this issue is the same as the one in this topic, but it has not been resolved in my app.

> [Clicking on app to open the builder leads to a blank screen!](https://community.glideapps.com/t/clicking-on-app-to-open-the-builder-leads-to-a-blank-screen/51084)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 11, 2022, 11:06pm UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/4 "2022-10-11T23:06:59Z")

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Have you tried changing the internet connection?

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<div class="post-metadata">

**Author:** ![ra1ns](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ra1ns/32/49086_2.png) [@ra1ns](https://community.glideapps.com/u/ra1ns)\
**Post date:** [October 11, 2022, 11:43pm UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/5 "2022-10-11T23:43:20Z")

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I tried that too.  
However, nothing changed and the screen remained blank.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 12, 2022, 11:57pm UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/6 "2022-10-12T23:57:24Z")

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Hmm I actually have that problem in one of my Pages now with a collection. Can you open the page with your console on to see what type of error it produces?

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/a/aa15c3cd651a769574e26c41b6ea29de2adf1b64.png)

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<div class="post-metadata">

**Author:** ![ra1ns](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ra1ns/32/49086_2.png) [@ra1ns](https://community.glideapps.com/u/ra1ns)\
**Post date:** [October 13, 2022, 3:00am UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/7 "2022-10-13T03:00:15Z")

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Eventually, I again sought help from both the community and support, which was resolved by SantiagoPerez.  
It seems to be normal in my environment now, but I remember quite a few errors showing up in the console when the error was occurring. The error was in a file with a .js extension, so I think it may have been caused by JavaScript in some way.

> [Clicking on app to open the builder leads to a blank screen！](https://community.glideapps.com/t/clicking-on-app-to-open-the-builder-leads-to-a-blank-screen/51522)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 13, 2022, 4:38am UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/8 "2022-10-13T04:38:50Z")

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Did they tell you exactly what cause it?

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<div class="post-metadata">

**Author:** ![ra1ns](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ra1ns/32/49086_2.png) [@ra1ns](https://community.glideapps.com/u/ra1ns)\
**Post date:** [October 13, 2022, 8:04am UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/9 "2022-10-13T08:04:05Z")

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No, I only received a report that it was fixed in the community.  
I have not received a reply to my email, nor have I received any explanation as to the cause, etc., and I am a little concerned that this will happen again.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 13, 2022, 8:15am UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/10 "2022-10-13T08:15:55Z")

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Thanks, I’m still waiting for my case to be fixed.

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<div class="post-metadata">

**Author:** ![ra1ns](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/ra1ns/32/49086_2.png) [@ra1ns](https://community.glideapps.com/u/ra1ns)\
**Post date:** [October 13, 2022, 8:24am UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/11 "2022-10-13T08:24:00Z")

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Thanks for the help, too.  
Hopefully this will be corrected soon.

@SantiagoPerez

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**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\
**Post date:** [October 13, 2022, 10:07am UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/12 "2022-10-13T10:07:30Z")

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What is your case @ThinhDinh? Have you submitted a ticket for it?

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<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 13, 2022, 11:08am UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/13 "2022-10-13T11:08:40Z")

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Jesus submitted a Replay record like 8 hours ago, updating his ticket from yesterday.

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<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [October 14, 2022, 11:09am UTC](https://community.glideapps.com/t/nothing-is-displayed-on-the-applications-edit-screen/51455/14 "2022-10-14T11:09:19Z")

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