# Not to able add Roles though I am on Pro plan **URL:** \ **Category:** Ask for Help\ **Created:** [November 15, 2020, 12:47pm UTC](https://community.glideapps.com/t/not-to-able-add-roles-though-i-am-on-pro-plan/18433 "2020-11-15T12:47:09Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![vijay](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/vijay/32/3259_2.png) [@vijay](https://community.glideapps.com/u/vijay)\ **Post date:** [November 15, 2020, 12:47pm UTC](https://community.glideapps.com/t/not-to-able-add-roles-though-i-am-on-pro-plan/18433/1 "2020-11-15T12:47:09Z")
Though I am on Pro plan, I am not able to add User Profiles. Is it a specific bug for my case. I already sent a ticket to [support@glideapps.com](mailto:support@glideapps.com). Just wanted to check with community, if it is so. Or, is there something else I need to do to set it up. ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/d/d/ddf3f9b24cac2f60df1bb62f4a55467da3f98035.png) ---
**Author:** ![Rosewebstudio](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rosewebstudio/32/12261_2.png) [@Rosewebstudio](https://community.glideapps.com/u/Rosewebstudio)\ **Post date:** [November 15, 2020, 12:58pm UTC](https://community.glideapps.com/t/not-to-able-add-roles-though-i-am-on-pro-plan/18433/2 "2020-11-15T12:58:53Z")
Hi @vijay What specific problem are you having with your user profiles? Why do you think it’s not working for you? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [November 15, 2020, 1:43pm UTC](https://community.glideapps.com/t/not-to-able-add-roles-though-i-am-on-pro-plan/18433/3 "2020-11-15T13:43:00Z")
But your screenshot shows you are having a user profiles setup already, do you mean the roles part? ---
**Author:** ![vijay](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/vijay/32/3259_2.png) [@vijay](https://community.glideapps.com/u/vijay)\ **Post date:** [November 15, 2020, 1:44pm UTC](https://community.glideapps.com/t/not-to-able-add-roles-though-i-am-on-pro-plan/18433/4 "2020-11-15T13:44:59Z")
Yes, the roles part ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [November 15, 2020, 1:57pm UTC](https://community.glideapps.com/t/not-to-able-add-roles-though-i-am-on-pro-plan/18433/5 "2020-11-15T13:57:35Z")
Are you on a Private plan? ---
**Author:** ![vijay](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/vijay/32/3259_2.png) [@vijay](https://community.glideapps.com/u/vijay)\ **Post date:** [November 15, 2020, 2:19pm UTC](https://community.glideapps.com/t/not-to-able-add-roles-though-i-am-on-pro-plan/18433/6 "2020-11-15T14:19:39Z")
No, its not a private plan. I am on the Pro plan ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/3/43f5ac1373482a9ada861dc8dc4173f604affdbd.png) ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [November 15, 2020, 2:21pm UTC](https://community.glideapps.com/t/not-to-able-add-roles-though-i-am-on-pro-plan/18433/7 "2020-11-15T14:21:10Z")
![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/e/8edf5bc9c451484add273ccdb6ef18df2163a76b.jpeg) ---
**Author:** ![vijay](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/vijay/32/3259_2.png) [@vijay](https://community.glideapps.com/u/vijay)\ **Post date:** [November 15, 2020, 2:29pm UTC](https://community.glideapps.com/t/not-to-able-add-roles-though-i-am-on-pro-plan/18433/8 "2020-11-15T14:29:01Z")
Ok. I think I have to learn about setting up User Profiles. I think, I already have the feature and now have to use it properly. Thanks ---
**Author:** ![vijay](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/vijay/32/3259_2.png) [@vijay](https://community.glideapps.com/u/vijay)\ **Post date:** [November 15, 2020, 2:42pm UTC](https://community.glideapps.com/t/not-to-able-add-roles-though-i-am-on-pro-plan/18433/9 "2020-11-15T14:42:22Z")
Glide team could look into changing the text next to Roles to Upgrade to Private instead of Upgrade to Pro. That is what created the confusion for me.