# Not Receiving Verification Email for New Account

**URL:** <https://community.glideapps.com/t/not-receiving-verification-email-for-new-account/86644>\
**Category:** Ask for Help\
**Created:** [March 12, 2026, 9:21am UTC](https://community.glideapps.com/t/not-receiving-verification-email-for-new-account/86644 "2026-03-12T09:21:45Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![George4991](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/george4991/32/93264_2.png) [@George4991](https://community.glideapps.com/u/George4991)\
**Post date:** [March 12, 2026, 9:21am UTC](https://community.glideapps.com/t/not-receiving-verification-email-for-new-account/86644/1 "2026-03-12T09:21:45Z")

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Hello everyone,

I am trying to verify a new email account on Glide, but I am not receiving the verification email.

I have already checked my spam/junk folder, but the email is still not appearing.

Has anyone experienced this issue before or knows how to resolve it? Any assistance would be greatly appreciated.

Thank you.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 13, 2026, 1:41am UTC](https://community.glideapps.com/t/not-receiving-verification-email-for-new-account/86644/2 "2026-03-13T01:41:50Z")

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What type of email provider are you using?

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<div class="post-metadata">

**Author:** ![George4991](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/george4991/32/93264_2.png) [@George4991](https://community.glideapps.com/u/George4991)\
**Post date:** [March 13, 2026, 9:58am UTC](https://community.glideapps.com/t/not-receiving-verification-email-for-new-account/86644/3 "2026-03-13T09:58:31Z")

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Many thanks for your reply. The issue has now been resolved. It appears that our Sophos server was blocking emails from the GlideApps domain.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [March 20, 2026, 9:59am UTC](https://community.glideapps.com/t/not-receiving-verification-email-for-new-account/86644/4 "2026-03-20T09:59:22Z")

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