# Not receiving the login e-mail **URL:** \ **Category:** Ask for Help\ **Created:** [January 31, 2025, 5:13pm UTC](https://community.glideapps.com/t/not-receiving-the-login-e-mail/79690 "2025-01-31T17:13:33Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Thiago\_Lasevicius1](https://avatars.discourse-cdn.com/v4/letter/t/919ad9/32.png) [@Thiago\_Lasevicius1](https://community.glideapps.com/u/Thiago_Lasevicius1)\ **Post date:** [January 31, 2025, 5:13pm UTC](https://community.glideapps.com/t/not-receiving-the-login-e-mail/79690/1 "2025-01-31T17:13:33Z")
I have lots of teams on my account, and been using it since september/24, but in the past 30 days I’m trying to login again and I’m not receiving the e-mail to login, would someone help me please? I need to change my computer, but I wont be able to if I can’t use my account. In the past I received the login e-mail without any problem. ---
**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\ **Post date:** [January 31, 2025, 5:16pm UTC](https://community.glideapps.com/t/not-receiving-the-login-e-mail/79690/2 "2025-01-31T17:16:03Z")
One of my client where I also work for has the same issue. Email for pin are going in the global spam filter. ---
**Author:** ![Thiago\_Lasevicius1](https://avatars.discourse-cdn.com/v4/letter/t/919ad9/32.png) [@Thiago\_Lasevicius1](https://community.glideapps.com/u/Thiago_Lasevicius1)\ **Post date:** [January 31, 2025, 5:18pm UTC](https://community.glideapps.com/t/not-receiving-the-login-e-mail/79690/3 "2025-01-31T17:18:03Z")
Did you get any solution? Or just try to work around it? ---
**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\ **Post date:** [January 31, 2025, 5:19pm UTC](https://community.glideapps.com/t/not-receiving-the-login-e-mail/79690/4 "2025-01-31T17:19:44Z")
We marked it as trusted, but now it is going in the inbox spam. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [January 31, 2025, 5:20pm UTC](https://community.glideapps.com/t/not-receiving-the-login-e-mail/79690/5 "2025-01-31T17:20:36Z")
> **[Users aren't getting the PIN sign-in email | Glide Help Center](https://help.glideapps.com/en/articles/10228334-users-aren-t-getting-the-pin-sign-in-email)** > > This article discusses what to do when your users can't find the PIN sign-in email ---
**Author:** ![Thiago\_Lasevicius1](https://avatars.discourse-cdn.com/v4/letter/t/919ad9/32.png) [@Thiago\_Lasevicius1](https://community.glideapps.com/u/Thiago_Lasevicius1)\ **Post date:** [January 31, 2025, 5:33pm UTC](https://community.glideapps.com/t/not-receiving-the-login-e-mail/79690/6 "2025-01-31T17:33:34Z")
Oh sorry, I missunderstood, I already checked the spam folder, and it’s not there either, the e-mail bouncer doesn’t say anything, it’s like the e-mail is sent, but get lost somewhere in the WorldWide Web ---
**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\ **Post date:** [January 31, 2025, 5:41pm UTC](https://community.glideapps.com/t/not-receiving-the-login-e-mail/79690/7 "2025-01-31T17:41:19Z")
Glide domain ([auth.appnotify.io](http://auth.appnotify.io)) is on a blacklist. Maybe more. Maybe they should do something about it: [Network Tools: DNS,IP,Email](https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3aauth.Appnotify.io&run=toolpage#) ---
**Author:** ![Thiago\_Lasevicius1](https://avatars.discourse-cdn.com/v4/letter/t/919ad9/32.png) [@Thiago\_Lasevicius1](https://community.glideapps.com/u/Thiago_Lasevicius1)\ **Post date:** [January 31, 2025, 5:42pm UTC](https://community.glideapps.com/t/not-receiving-the-login-e-mail/79690/8 "2025-01-31T17:42:08Z")
This article isn’t for users? I can’t change the PIN option for the account, just for apps, or am I missing it? ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [January 31, 2025, 6:30pm UTC](https://community.glideapps.com/t/not-receiving-the-login-e-mail/79690/9 "2025-01-31T18:30:16Z")
Are you having trouble signing into apps or trouble signing into the builder? I assumed apps. ---
**Author:** ![Thiago\_Lasevicius1](https://avatars.discourse-cdn.com/v4/letter/t/919ad9/32.png) [@Thiago\_Lasevicius1](https://community.glideapps.com/u/Thiago_Lasevicius1)\ **Post date:** [January 31, 2025, 7:57pm UTC](https://community.glideapps.com/t/not-receiving-the-login-e-mail/79690/10 "2025-01-31T19:57:35Z")
Into the builder, I can’t login, glide shows me the message that a link to login was sent to my e-mail, but I don’t receive it. ---
**Author:** ![dsamuilov](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dsamuilov/32/82762_2.png) [@dsamuilov](https://community.glideapps.com/u/dsamuilov)\ **Post date:** [March 19, 2025, 4:46pm UTC](https://community.glideapps.com/t/not-receiving-the-login-e-mail/79690/11 "2025-03-19T16:46:36Z")
I am having this exact same issue when trying to log into the builder… Yesterday, I received the magic link email to get to the builder without issue. Today, I am not receiving emails from glide to login. I looked into the spam folder(s) and it’s not there. I looked into the spam filter in Exchange 365 and it was not there either. I tried clicking on yesterday’s link ad of course it’s expired. I also added the email addresses (both mentioned here and in the linked documentation) to the contacts. I also have tested with and without my VPN (ExpressVPN) on and off. I tried also turning Privacy Badger off also, without any luck. It does look like the email is not leaving Glide’s login page. ---
**Author:** ![comm\_support\_agent](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/comm_support_agent/32/84195_2.png) [@comm\_support\_agent](https://community.glideapps.com/u/comm_support_agent)\ **Post date:** [March 19, 2025, 6:49pm UTC](https://community.glideapps.com/t/not-receiving-the-login-e-mail/79690/12 "2025-03-19T18:49:26Z")
> **[Minor incident: Email Sending Disruption | Glide Status](https://status.glideapps.com/incidents/280837)** > > \[Investigating\] We are continuing to work with our provider to address email delivery delays. We will provide additional information as soon as it becomes available from the provider.