# Not receiving login email
**URL:** https://community.glideapps.com/t/not-receiving-login-email/78990
**Category:** Ask for Help
**Created:** [January 6, 2025, 4:08am UTC](https://community.glideapps.com/t/not-receiving-login-email/78990 "2025-01-06T04:08:19Z")
**Posts on this page:** 8
**Page:** 1
### Author:  [@Gary\_S](https://community.glideapps.com/u/Gary_S)
#### Post date: [January 6, 2025, 4:08am UTC](https://community.glideapps.com/t/not-receiving-login-email/78990/1 "2025-01-06T04:08:19Z")
I’m trying to join a glideapp team. I am able to do that with a glideapp attached to my personal email (redacted). However, I’ve been asked to do that with my organization’s email domain (redacted).
I’ve made a glideapp account with my organization’s domain, but I’ve tried logging in again with that organization’s domain email, and it says that it sent a link to log in, but I do not see that email in the inbox nor the spam folder.
How can I login in my organization’s domain email, if I am not receiving the login email in my inbox or spam folder?
edit: removed personal email and organization’s email.
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [January 6, 2025, 4:13am UTC](https://community.glideapps.com/t/not-receiving-login-email/78990/2 "2025-01-06T04:13:49Z")
If it’s a corporate email address, it’s possible the email is being filtered/blocked by an overly aggressive policy on your corporate email server. This is fairly common. Perhaps you can check with your corporate IT? They may need to whitelist it.
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### Author:  [@Gary\_S](https://community.glideapps.com/u/Gary_S)
#### Post date: [January 6, 2025, 4:17am UTC](https://community.glideapps.com/t/not-receiving-login-email/78990/3 "2025-01-06T04:17:29Z")
Hi,
Thank you for your prompt response. I whitelisted it, and it still does not seem that it is getting through.
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [January 6, 2025, 4:20am UTC](https://community.glideapps.com/t/not-receiving-login-email/78990/4 "2025-01-06T04:20:04Z")
Okay, maybe you can try the suggestions in the below article:
> **[Users aren't getting the PIN sign-in email | Glide Help Center](https://help.glideapps.com/en/articles/10228334-users-aren-t-getting-the-pin-sign-in-email)**
>
> This article discusses what to do when your users can't find the PIN sign-in email
I realise it’s not the PIN email, but the same suggestions should apply.
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### Author:  [@Gary\_S](https://community.glideapps.com/u/Gary_S)
#### Post date: [January 6, 2025, 4:42am UTC](https://community.glideapps.com/t/not-receiving-login-email/78990/5 "2025-01-06T04:42:28Z")
At the moment, nothing is in the spam folder for my organization’s email. I am not able to log into general GlideApp. I’ve added [no-reply@glideapps.com](mailto:no-reply@glideapps.com) and [glideapps.com](http://glideapps.com) to the whitelist.
Edit: removed screenshots.
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### Author:  [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)
#### Post date: [January 6, 2025, 4:51am UTC](https://community.glideapps.com/t/not-receiving-login-email/78990/6 "2025-01-06T04:51:37Z")
What about `no-reply@auth.appnotify.io`, have you also whitelisted that?
Although if nothing is landing in your Org spam folder, I suspect that won’t make any difference.
Best I can suggest now is to sign into the builder using the account you can access it from, and reach out directly to Glide Support via the chat (bottom right corner).
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### Author:  [@Gary\_S](https://community.glideapps.com/u/Gary_S)
#### Post date: [January 6, 2025, 4:52am UTC](https://community.glideapps.com/t/not-receiving-login-email/78990/7 "2025-01-06T04:52:58Z")
I will temporarily use my personal account, and see what I can do with Glide Support. Thank you.
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### Author:  [@Gary\_S](https://community.glideapps.com/u/Gary_S)
#### Post date: [January 6, 2025, 5:15am UTC](https://community.glideapps.com/t/not-receiving-login-email/78990/8 "2025-01-06T05:15:10Z")
[https://email-bouncer.glide.page/](https://email-bouncer.glide.page/) was helpful. I’ll try back in a couple days. We’re currently migrating our site, and it could be possible that the mailbox is still fresh and not being recognized.