# "Not Found" lorsque j'ouvre mon application **URL:** \ **Category:** Ask for Help\ **Created:** [February 19, 2022, 12:06pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706 "2022-02-19T12:06:53Z")\ **Posts on this page:** 19\ **Page:** 1
**Author:** ![HPA-Solution](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hpa-solution/32/39270_2.png) [@HPA-Solution](https://community.glideapps.com/u/HPA-Solution)\ **Post date:** [February 19, 2022, 12:06pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/1 "2022-02-19T12:06:53Z")
Bonjour, je viens de publier mon appli via “Share” et lorsque je me rend sur ma page, j’ai une page blanche avec le maessage “Not found” Quelqu’un peut il m’aider svp ? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [February 19, 2022, 12:15pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/2 "2022-02-19T12:15:02Z")
Can you provide the published URL for your app so that we can help you test it? ---
**Author:** ![HPA-Solution](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hpa-solution/32/39270_2.png) [@HPA-Solution](https://community.glideapps.com/u/HPA-Solution)\ **Post date:** [February 19, 2022, 12:18pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/3 "2022-02-19T12:18:04Z")
[https://les-sablons.hpa-solution.fr](https://les-sablons.hpa-solution.fr) Merci ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [February 19, 2022, 12:22pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/4 "2022-02-19T12:22:30Z")
Yes, I also get “Not Found”. That looks like a custom domain. Are you sure it is configured correctly? > **[Configuring a custom domain](https://docs.glideapps.com/all/topics/account/apps/configuring-a-custom-domain)** And have you followed the recommended troubleshooting steps? > **[Issues when Configuring a Custom Domain](https://docs.glideapps.com/all/topics/account/apps/configuring-a-custom-domain/issues-when-configuring-a-custom-domain)** ---
**Author:** ![HPA-Solution](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hpa-solution/32/39270_2.png) [@HPA-Solution](https://community.glideapps.com/u/HPA-Solution)\ **Post date:** [February 19, 2022, 12:24pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/5 "2022-02-19T12:24:22Z")
J’ai contacté mon fournisseur de domaine hier, et après 1 heure de vérification, tout semble ok ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [February 19, 2022, 12:29pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/6 "2022-02-19T12:29:07Z")
Okay, do you see green ticks when you check the configuration in the Glide builder? ![custom-domain](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/d/ad7c491dc9776658dbce730f0af37aec069f9edd.png) ---
**Author:** ![HPA-Solution](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hpa-solution/32/39270_2.png) [@HPA-Solution](https://community.glideapps.com/u/HPA-Solution)\ **Post date:** [February 19, 2022, 12:29pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/7 "2022-02-19T12:29:50Z")
Oui, absolument ! ---
**Author:** ![HPA-Solution](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hpa-solution/32/39270_2.png) [@HPA-Solution](https://community.glideapps.com/u/HPA-Solution)\ **Post date:** [February 19, 2022, 12:33pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/8 "2022-02-19T12:33:44Z")
j’envoie une capture d’écran ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [February 19, 2022, 12:36pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/9 "2022-02-19T12:36:41Z")
Okay. Yes, it appears to be resolving correctly. ```auto Non-authoritative answer: les-sablons.hpa-solution.fr canonical name = custom.glideapps.com. custom.glideapps.com canonical name = glide-prod.fly.dev. Name: glide-prod.fly.dev Address: 77.83.143.65 ``` That “Not Found” message usually appears when an app has been deleted, or the URL has changed. So in this case, I’m not sure. You may need to raise a ticket with [Glide Support](https://glide-help.zendesk.com/). ---
**Author:** ![HPA-Solution](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hpa-solution/32/39270_2.png) [@HPA-Solution](https://community.glideapps.com/u/HPA-Solution)\ **Post date:** [February 19, 2022, 12:37pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/10 "2022-02-19T12:37:34Z")
Merci je vais faire ça ![Capture d’écranGlideapp](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/a/bad0051f9ec73e8ffda99fb65f31d9ff6b19ef40.png) ---
**Author:** ![SantiagoPerez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/santiagoperez/32/16807_2.png) [@SantiagoPerez](https://community.glideapps.com/u/SantiagoPerez)\ **Post date:** [February 19, 2022, 12:55pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/11 "2022-02-19T12:55:28Z")
Hyphens (-) cause issues with the URL. Is it possible you use dots (.) instead? ---
**Author:** ![HPA-Solution](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hpa-solution/32/39270_2.png) [@HPA-Solution](https://community.glideapps.com/u/HPA-Solution)\ **Post date:** [February 19, 2022, 6:18pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/12 "2022-02-19T18:18:58Z")
Bonjour, je vais essayer de se pas ---
**Author:** ![HPA-Solution](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hpa-solution/32/39270_2.png) [@HPA-Solution](https://community.glideapps.com/u/HPA-Solution)\ **Post date:** [February 19, 2022, 6:40pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/13 "2022-02-19T18:40:54Z")
Le résultat est le même ! Je ne comprend pas d’où vient le problème 😴 ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [February 19, 2022, 7:15pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/14 "2022-02-19T19:15:12Z")
Is your app actually published? Does the Glide url for your app still work? ---
**Author:** ![HPA-Solution](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hpa-solution/32/39270_2.png) [@HPA-Solution](https://community.glideapps.com/u/HPA-Solution)\ **Post date:** [February 19, 2022, 7:29pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/15 "2022-02-19T19:29:23Z")
Oui, l’application fonctionne bien à l’adresse suivante: [https://les-sablons.glide.page/](https://les-sablons.glide.page/) ---
**Author:** ![Marc-Olivier](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@Marc-Olivier](https://community.glideapps.com/u/Marc-Olivier)\ **Post date:** [February 19, 2022, 7:31pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/16 "2022-02-19T19:31:32Z")
Bonsoir, Vous êtes chez quel fournisseur de domaine? Il se peut que parfois cela peut prendre du temps. On peut se contacter si vous souhaitez, je suis parisien. Marc Olivier ---
**Author:** ![HPA-Solution](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hpa-solution/32/39270_2.png) [@HPA-Solution](https://community.glideapps.com/u/HPA-Solution)\ **Post date:** [February 19, 2022, 7:43pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/17 "2022-02-19T19:43:02Z")
Bonsoir Marc-Olivier, Je suis chez Ionos, je les ai contacté hier soir, le problème ne vient visiblement pas d’eux. Les paramètres sont correctement configurés. Je pense que c’est un problème lié à Glide, mais je suis pour le moment sans réponse. ---
**Author:** ![Marc-Olivier](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@Marc-Olivier](https://community.glideapps.com/u/Marc-Olivier)\ **Post date:** [February 19, 2022, 7:55pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/18 "2022-02-19T19:55:57Z")
Ok je vois, j’ai été par le passé chez 1and1 (IONOS) et désormais chez google domain qui est moins cher et plus facile à utiliser. Je vois que @Darren_Murphy vous a posé les bonnes questions et que vous avez bien mis les deux informations DNS (\_glideauthid.les-sablons en TXT et les-sablons dans CNAME avec [custom.glideapps.com](http://custom.glideapps.com)). Pouvez vous m’envoyer ces informations en copie d’écran (si vous le souhaitez en message privé)? ---
**Author:** ![Marc-Olivier](https://avatars.discourse-cdn.com/v4/letter/m/ac91a4/32.png) [@Marc-Olivier](https://community.glideapps.com/u/Marc-Olivier)\ **Post date:** [February 19, 2022, 8:35pm UTC](https://community.glideapps.com/t/not-found-lorsque-jouvre-mon-application/38706/19 "2022-02-19T20:35:50Z")
@Darren_Murphy it was a problem of subdomain and domain…