# Not allowing users to sign up with email

**URL:** https://community.glideapps.com/t/not-allowing-users-to-sign-up-with-email/5005
**Category:** Report a Bug
**Created:** [February 28, 2020, 12:35am UTC](https://community.glideapps.com/t/not-allowing-users-to-sign-up-with-email/5005 "2020-02-28T00:35:20Z")
**Posts on this page:** 5
**Page:** 1

<div class="post-metadata">

### Author: ![garrettb34](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/garrettb34/32/2145_2.png) [@garrettb34](https://community.glideapps.com/u/garrettb34)
#### Post date: [February 28, 2020, 12:35am UTC](https://community.glideapps.com/t/not-allowing-users-to-sign-up-with-email/5005/1 "2020-02-28T00:35:20Z")

</div>

My app’s URL: [fu2wk.glideapp.io](http://fu2wk.glideapp.io)

Hello, I just did a big marketing launch for my app and every single user is getting this error as if I haven’t added their email to a whitelist. Whitelist is only for pro apps and I do not have a pro account and have my settings on public with email. Please help!

 ![587AFDE4-FB29-4F92-9966-AAD968F5F40F](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/2X/a/a9af3ab1a54c13115c826fa98b8eb7c48c6bde62.jpeg)

---

<div class="post-metadata">

### Author: ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)
#### Post date: [February 28, 2020, 12:42am UTC](https://community.glideapps.com/t/not-allowing-users-to-sign-up-with-email/5005/2 "2020-02-28T00:42:02Z")

</div>

Looking into this now.

---

<div class="post-metadata">

### Author: ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)
#### Post date: [February 28, 2020, 12:47am UTC](https://community.glideapps.com/t/not-allowing-users-to-sign-up-with-email/5005/3 "2020-02-28T00:47:26Z")

</div>

We know what the issue is, it should be fixed in 5 minutes.

---

<div class="post-metadata">

### Author: ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david)
#### Post date: [February 28, 2020, 1:11am UTC](https://community.glideapps.com/t/not-allowing-users-to-sign-up-with-email/5005/4 "2020-02-28T01:11:39Z")

</div>

Should be fixed now, please try.

---

<div class="post-metadata">

### Author: ![garrettb34](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/garrettb34/32/2145_2.png) [@garrettb34](https://community.glideapps.com/u/garrettb34)
#### Post date: [February 28, 2020, 1:23am UTC](https://community.glideapps.com/t/not-allowing-users-to-sign-up-with-email/5005/5 "2020-02-28T01:23:13Z")

</div>

Perfect! Thank you!