# "Not\_A\_Brand" Error

**URL:** https://community.glideapps.com/t/not-a-brand-error/69577
**Category:** Report a Bug
**Created:** [January 15, 2024, 1:18pm UTC](https://community.glideapps.com/t/not-a-brand-error/69577 "2024-01-15T13:18:10Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Luiz\_Roberto](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/luiz_roberto/32/80972_2.png) [@Luiz\_Roberto](https://community.glideapps.com/u/Luiz_Roberto)
#### Post date: [January 15, 2024, 1:18pm UTC](https://community.glideapps.com/t/not-a-brand-error/69577/1 "2024-01-15T13:18:10Z")

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The get device info browser name column is returning “Not\_A\_Brand”, I am accessing it through Chrome on both web and mobile

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### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [January 17, 2024, 1:10am UTC](https://community.glideapps.com/t/not-a-brand-error/69577/2 "2024-01-17T01:10:14Z")

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I can confirm this on Arc/MacOS as well. Can you look into this @NoCodeAndy ?

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### Author: ![NoCodeAndy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nocodeandy/32/62530_2.png) [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)
#### Post date: [January 17, 2024, 3:18pm UTC](https://community.glideapps.com/t/not-a-brand-error/69577/3 "2024-01-17T15:18:57Z")

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Thanks for the tag, @ThinhDinh. I’ve created a bug report for this.

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### Author: ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)
#### Post date: [July 15, 2024, 3:19pm UTC](https://community.glideapps.com/t/not-a-brand-error/69577/4 "2024-07-15T15:19:24Z")

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