Non-responsive after loading

My app’s URL:

Often times, either I or users report after pressing the app Icon on their screen, a black circle appears and nothing happens - the data does not load even though they are online and connected. Then, after fully closing the app and re-starting the process, the red wheel appears - made by glide comes up, and the data loads. This happens with ALL apps i’ve made - not just the above. What is this? Thanks

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