# No pin to hotmail
**URL:** https://community.glideapps.com/t/no-pin-to-hotmail/14914
**Category:** Ask for Help
**Created:** [August 28, 2020, 10:02pm UTC](https://community.glideapps.com/t/no-pin-to-hotmail/14914 "2020-08-28T22:02:47Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@zolliker](https://community.glideapps.com/u/zolliker)
#### Post date: [August 28, 2020, 10:02pm UTC](https://community.glideapps.com/t/no-pin-to-hotmail/14914/1 "2020-08-28T22:02:47Z")
We’ve been experiencing issues with some of our clients having trouble to sing in the app because they do not receive the pin to log in. We just realized that 90% of them, were using hotmail, so we opened a couple of new hotmail email accounts and tried singing in with 3 different glide apps an so far, we have not been able to get the PIN from any app to anny hotmail accounts. Anyone else having the same issue? Is there a know bug or ban?
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### Author:  [@viecofilia](https://community.glideapps.com/u/viecofilia)
#### Post date: [August 29, 2020, 9:21pm UTC](https://community.glideapps.com/t/no-pin-to-hotmail/14914/2 "2020-08-29T21:21:06Z")
meu email é hotmail e nunca tive este problema, talvez seja outra coisa que esteja acontecendo.
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### Author:  [@zolliker](https://community.glideapps.com/u/zolliker)
#### Post date: [August 31, 2020, 7:59pm UTC](https://community.glideapps.com/t/no-pin-to-hotmail/14914/3 "2020-08-31T19:59:19Z")
If you have hotmail, can see if you get the pin? Our app is [TheClass.app](http://theclass.app)
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### Author:  [@viecofilia](https://community.glideapps.com/u/viecofilia)
#### Post date: [August 31, 2020, 11:14pm UTC](https://community.glideapps.com/t/no-pin-to-hotmail/14914/4 "2020-08-31T23:14:45Z")
logou normalmente.
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### Author:  [@viecofilia](https://community.glideapps.com/u/viecofilia)
#### Post date: [August 31, 2020, 11:17pm UTC](https://community.glideapps.com/t/no-pin-to-hotmail/14914/5 "2020-08-31T23:17:18Z")
