# No pin being sent out
**URL:** https://community.glideapps.com/t/no-pin-being-sent-out/66149
**Category:** Report a Bug
**Created:** [September 14, 2023, 3:16pm UTC](https://community.glideapps.com/t/no-pin-being-sent-out/66149 "2023-09-14T15:16:33Z")
**Posts on this page:** 6
**Page:** 1
### Author:  [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)
#### Post date: [September 14, 2023, 3:16pm UTC](https://community.glideapps.com/t/no-pin-being-sent-out/66149/1 "2023-09-14T15:16:33Z")
Is there an issue with Glide today? For the last five hours I have tried multiple times via Desktop and via mobile device - Glide is not sending out login pins.
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### Author:  [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)
#### Post date: [September 14, 2023, 5:49pm UTC](https://community.glideapps.com/t/no-pin-being-sent-out/66149/2 "2023-09-14T17:49:40Z")
Still not working for my App… it’s been 9 hours now. I checked and other Apps are working OK. Seems to be an issue with my new app. Any tips?
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### Author:  [@NoCodeAndy](https://community.glideapps.com/u/NoCodeAndy)
#### Post date: [September 14, 2023, 6:13pm UTC](https://community.glideapps.com/t/no-pin-being-sent-out/66149/3 "2023-09-14T18:13:38Z")
Any chance it’s getting caught by your email filter?
I’ve had that happen with other services when a firewall/filter/etc gets overzealous… 🙃
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### Author:  [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)
#### Post date: [September 14, 2023, 7:07pm UTC](https://community.glideapps.com/t/no-pin-being-sent-out/66149/4 "2023-09-14T19:07:08Z")
No i’m afraid that’s not the solution. I have tested other apps and the pin does get through it also worked the first time I used it this morning but now it seems to have stopped working despite repeated attempts to send a pin.
Is there any penalty for failing to enter a pin? For example, a major delay for sending subsequent pins?
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### Author:  [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)
#### Post date: [September 14, 2023, 7:08pm UTC](https://community.glideapps.com/t/no-pin-being-sent-out/66149/5 "2023-09-14T19:08:15Z")
Maybe I will try and change the privacy restrictions, so that specific users in the user table can access versus having to belong to a specific company domain name.
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### Author:  [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)
#### Post date: [September 14, 2023, 7:36pm UTC](https://community.glideapps.com/t/no-pin-being-sent-out/66149/6 "2023-09-14T19:36:40Z")
Ok that worked. The App successfully sent a PIN to my private email. This is strange though since I could revive Pins at my work email sent by other Glide Apps.