# New Users are showing on devices but not in User Table

**URL:** <https://community.glideapps.com/t/new-users-are-showing-on-devices-but-not-in-user-table/72487>\
**Category:** Ask for Help\
**Created:** [April 11, 2024, 12:57pm UTC](https://community.glideapps.com/t/new-users-are-showing-on-devices-but-not-in-user-table/72487 "2024-04-11T12:57:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![cpg](https://avatars.discourse-cdn.com/v4/letter/c/dec6dc/32.png) [@cpg](https://community.glideapps.com/u/cpg)\
**Post date:** [April 11, 2024, 12:57pm UTC](https://community.glideapps.com/t/new-users-are-showing-on-devices-but-not-in-user-table/72487/1 "2024-04-11T12:57:12Z")

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We have a legacy starter account and have recently seen where after around 456 users we are not able to see new ones that are signing up to use our glideapp in the user table.

Is this expected due to a row count limitation and simply requires an update to our account subscription?

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**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\
**Post date:** [April 11, 2024, 1:09pm UTC](https://community.glideapps.com/t/new-users-are-showing-on-devices-but-not-in-user-table/72487/2 "2024-04-11T13:09:57Z")

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Legacy Starter should have 5k rows available to each app. Has your app exceeded the row limit? What does your usage screen show?

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**Author:** ![cpg](https://avatars.discourse-cdn.com/v4/letter/c/dec6dc/32.png) [@cpg](https://community.glideapps.com/u/cpg)\
**Post date:** [April 11, 2024, 2:57pm UTC](https://community.glideapps.com/t/new-users-are-showing-on-devices-but-not-in-user-table/72487/3 "2024-04-11T14:57:54Z")

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Thank you Jeff - we have indeed surpassed 5k rows 🙃

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [April 18, 2024, 2:58pm UTC](https://community.glideapps.com/t/new-users-are-showing-on-devices-but-not-in-user-table/72487/4 "2024-04-18T14:58:03Z")

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