# New Admin and projects are gone! Help! **URL:** \ **Category:** Ask for Help\ **Created:** [December 31, 2022, 4:00pm UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199 "2022-12-31T16:00:37Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![Arthur](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/arthur/32/52389_2.png) [@Arthur](https://community.glideapps.com/u/Arthur)\ **Post date:** [December 31, 2022, 4:00pm UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/1 "2022-12-31T16:00:37Z")
I added a new admin and all the projects are gone. The published App is working normally but the project disappeared. How to recover them? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [December 31, 2022, 4:03pm UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/2 "2022-12-31T16:03:08Z")
Are you signed in to Glide using the correct email address? ---
**Author:** ![Arthur](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/arthur/32/52389_2.png) [@Arthur](https://community.glideapps.com/u/Arthur)\ **Post date:** [December 31, 2022, 5:54pm UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/3 "2022-12-31T17:54:32Z")
Yes. I also had a starter plan, but it doesn’t show up anymore either. I see everything as if it were my first login to Glide. The curious thing is that my published App works normally. The problem is that it wasn’t finished. I thought it might be somewhere inside the Glide. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [January 1, 2023, 1:26am UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/4 "2023-01-01T01:26:58Z")
How exactly did you “add a new admin”? ---
**Author:** ![Arthur](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/arthur/32/52389_2.png) [@Arthur](https://community.glideapps.com/u/Arthur)\ **Post date:** [January 1, 2023, 11:18am UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/5 "2023-01-01T11:18:11Z")
Hi! Happy New Year! I added my own business email as a guest and set it as admin. So the original email, ‘account owner’, disappeared along with all the projects. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [January 1, 2023, 11:22am UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/6 "2023-01-01T11:22:50Z")
Something doesn’t sound right there. What do you see if you login to Glide using the original email address? Screenshots of what you see when logged in using each email would be helpful. ---
**Author:** ![Arthur](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/arthur/32/52389_2.png) [@Arthur](https://community.glideapps.com/u/Arthur)\ **Post date:** [January 1, 2023, 12:00pm UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/7 "2023-01-01T12:00:09Z")
![Capture 2023-01-01 125805](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/a/0a5b70a7f111488f12b226ea39708f451d50e26e.png) I see exactly as a new user. And the same thing with the other email. It seems that as soon as I activated the new admin everything reset. The fact is, I have completely lost confidence in starting over in that system. Any suggestion? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [January 1, 2023, 12:11pm UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/8 "2023-01-01T12:11:54Z")
Is this screenshot from the new user’s view or the old one’s? ---
**Author:** ![Arthur](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/arthur/32/52389_2.png) [@Arthur](https://community.glideapps.com/u/Arthur)\ **Post date:** [January 1, 2023, 8:29pm UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/9 "2023-01-01T20:29:06Z")
The old one, that I had the starter plan. ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [January 2, 2023, 12:52am UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/10 "2023-01-02T00:52:41Z")
So do you see the same thing in the new user’s view? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [January 2, 2023, 3:30am UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/11 "2023-01-02T03:30:46Z")
Please show us a screen shot of what you see when logged in with the second email address. We might be able to spot something from a screen shot that isn’t obvious to you. ---
**Author:** ![Arthur](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/arthur/32/52389_2.png) [@Arthur](https://community.glideapps.com/u/Arthur)\ **Post date:** [January 2, 2023, 9:28am UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/12 "2023-01-02T09:28:43Z")
![Capture 2023-01-02 102435](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/f/2f267c9e5913d862866e5fe8db20d08dd5a6f828.png) This is the email I gave the admin to. The project that appears had already been done before. Is it possible that the new profile replaced the previous one and deleted everything automatically? ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [January 2, 2023, 9:36am UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/13 "2023-01-02T09:36:56Z")
Okay, now we can see the problem 🙂 Those screenshots are from two different teams. One is called “Arthur”, and the other is called “Arthur’s Team”. If you check the team members in each, you should be able to see which emails have access to each, and sort it out from there. ---
**Author:** ![Arthur](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/arthur/32/52389_2.png) [@Arthur](https://community.glideapps.com/u/Arthur)\ **Post date:** [January 2, 2023, 10:07am UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/14 "2023-01-02T10:07:33Z")
![Capture 2023-01-02 110436](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/1/117d8f5a4b9f12e0abb9ce30175ca6ebeec4e440.png) ![Capture 2023-01-02 110618](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/9/999c0b65f670cab9f034fc24d632e28345d08797.png) But in both there is only one member on the team. ---
**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\ **Post date:** [January 2, 2023, 10:11am UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/15 "2023-01-02T10:11:36Z")
Correct. That’s why you see something different when you log in as each user - because each user has access to a different team. What you need to do is pick one team (probably the one that contains your App), and invite the missing member to that team. ---
**Author:** ![Arthur](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/arthur/32/52389_2.png) [@Arthur](https://community.glideapps.com/u/Arthur)\ **Post date:** [January 2, 2023, 10:29am UTC](https://community.glideapps.com/t/new-admin-and-projects-are-gone-help/56199/16 "2023-01-02T10:29:50Z")
It worked!! 😃 Thank you so much! You saved my life!! 🙏