# Need Urgent help!

**URL:** <https://community.glideapps.com/t/need-urgent-help/80665>\
**Category:** Ask for Help\
**Created:** [March 12, 2025, 11:54am UTC](https://community.glideapps.com/t/need-urgent-help/80665 "2025-03-12T11:54:41Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![Razan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/razan/32/70368_2.png) [@Razan](https://community.glideapps.com/u/Razan)\
**Post date:** [March 12, 2025, 11:54am UTC](https://community.glideapps.com/t/need-urgent-help/80665/1 "2025-03-12T11:54:41Z")

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![Screenshot 2025-03-12 143827](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/b/3/b325eae6351bd665a2c05a69e3052fedbf272c1a.png)

I have an active subscription, but there is a restriction.  
I don’t know why!!  
The synced data suddenly stopped working. Therefore, my application is not reading from the database and is not sending Gmail emails.  
In short,  
sync is stopped.  
Gmail sending is stopped.

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**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [March 12, 2025, 4:27pm UTC](https://community.glideapps.com/t/need-urgent-help/80665/2 "2025-03-12T16:27:54Z")

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Are you sure that you are using the Gmail integration?

If not, are you on a trial team even if you have renewal enabled?

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**Author:** ![Razan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/razan/32/70368_2.png) [@Razan](https://community.glideapps.com/u/Razan)\
**Post date:** [March 12, 2025, 4:32pm UTC](https://community.glideapps.com/t/need-urgent-help/80665/3 "2025-03-12T16:32:39Z")

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Yes I use gmail integration  
We ara now on business subscription

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**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [March 12, 2025, 4:34pm UTC](https://community.glideapps.com/t/need-urgent-help/80665/4 "2025-03-12T16:34:48Z")

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No trial?

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**Author:** ![Razan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/razan/32/70368_2.png) [@Razan](https://community.glideapps.com/u/Razan)\
**Post date:** [March 12, 2025, 4:42pm UTC](https://community.glideapps.com/t/need-urgent-help/80665/5 "2025-03-12T16:42:44Z")

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> [@MaximeBaker](#):
>
> If not, are you on a trial team even if you have renewal enabled?

I don’t understand what’s did you mean !

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**Author:** ![Razan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/razan/32/70368_2.png) [@Razan](https://community.glideapps.com/u/Razan)\
**Post date:** [March 12, 2025, 4:59pm UTC](https://community.glideapps.com/t/need-urgent-help/80665/6 "2025-03-12T16:59:36Z")

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What did you mean?

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**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [March 12, 2025, 5:21pm UTC](https://community.glideapps.com/t/need-urgent-help/80665/7 "2025-03-12T17:21:42Z")

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You are on a paid plan. Right. But is it on trial?

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**Author:** ![Razan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/razan/32/70368_2.png) [@Razan](https://community.glideapps.com/u/Razan)\
**Post date:** [March 12, 2025, 5:32pm UTC](https://community.glideapps.com/t/need-urgent-help/80665/8 "2025-03-12T17:32:41Z")

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Yes I’m on paid plan  
How to check if on trail?

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**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [March 12, 2025, 7:09pm UTC](https://community.glideapps.com/t/need-urgent-help/80665/9 "2025-03-12T19:09:45Z")

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In the billing section, you can see if you are on trial.

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**Author:** ![Razan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/razan/32/70368_2.png) [@Razan](https://community.glideapps.com/u/Razan)\
**Post date:** [March 12, 2025, 7:20pm UTC](https://community.glideapps.com/t/need-urgent-help/80665/10 "2025-03-12T19:20:53Z")

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No we are not on trial

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**Author:** ![Razan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/razan/32/70368_2.png) [@Razan](https://community.glideapps.com/u/Razan)\
**Post date:** [March 12, 2025, 7:26pm UTC](https://community.glideapps.com/t/need-urgent-help/80665/11 "2025-03-12T19:26:38Z")

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![1000219998](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/0/f0528abc5870a9f97f3a8f9d8690afc7a2cc733d.jpeg)

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**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [March 12, 2025, 8:51pm UTC](https://community.glideapps.com/t/need-urgent-help/80665/12 "2025-03-12T20:51:54Z")

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Can you show me the Gmail Config? Please?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 13, 2025, 12:26am UTC](https://community.glideapps.com/t/need-urgent-help/80665/13 "2025-03-13T00:26:12Z")

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Why is there an “Open” payment from 10th March?

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**Author:** ![Razan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/razan/32/70368_2.png) [@Razan](https://community.glideapps.com/u/Razan)\
**Post date:** [March 13, 2025, 7:47am UTC](https://community.glideapps.com/t/need-urgent-help/80665/14 "2025-03-13T07:47:31Z")

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Now it is work . I delete the config then reinstall again

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<div class="post-metadata">

**Author:** ![Razan](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/razan/32/70368_2.png) [@Razan](https://community.glideapps.com/u/Razan)\
**Post date:** [March 13, 2025, 7:48am UTC](https://community.glideapps.com/t/need-urgent-help/80665/15 "2025-03-13T07:48:13Z")

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I will ask the owner

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<div class="post-metadata">

**Author:** ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)\
**Post date:** [March 13, 2025, 8:17am UTC](https://community.glideapps.com/t/need-urgent-help/80665/16 "2025-03-13T08:17:02Z")

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Glad that it worked!

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [March 20, 2025, 8:17am UTC](https://community.glideapps.com/t/need-urgent-help/80665/17 "2025-03-20T08:17:33Z")

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