# Need help switching domain from old app to new app

**URL:** <https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729>\
**Category:** Ask for Help\
**Created:** [May 29, 2024, 2:30am UTC](https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729 "2024-05-29T02:30:59Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [May 29, 2024, 2:30am UTC](https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729/1 "2024-05-29T02:30:59Z")

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I was just about to start entering my dns records but when i clicked on ‘domain’ and entered the URL, this msg came up because my old glide app is using it:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/d/5d0bbb991fc0da3014ed43c2168f08c8594b8055.jpeg)

Do i have to disconnect it first?

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**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [May 29, 2024, 2:34am UTC](https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729/2 "2024-05-29T02:34:22Z")

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I pressed ‘ok’ and it exited out of the whole tab. When i clicked on ‘domain’ again, it took me to step 3,

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/4/248ea8c382d84a6ce5d4847a6a98704a49f122f9.jpeg)

i pressed ‘back’ and now I’m at step 2.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/4/e41f869299d3ca8cad91dfe4c1eabb6c56b498f4.jpeg)

Not sure if i should continue…

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [May 29, 2024, 3:07am UTC](https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729/3 "2024-05-29T03:07:03Z")

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> [@Katelyn\_Alberts](#):
>
> Do i have to disconnect it first?

Yes, you do.

I’ve done this lots of times. It’s simple.

- Remove Custom DNS config from original App
- Add Custom DNS config to new App
- Finished.

Normally you don’t need to touch any DNS setting on the host provider side.

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**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [May 29, 2024, 10:40am UTC](https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729/4 "2024-05-29T10:40:10Z")

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ok! I feel like every time i screw up this simple task so I will see if i can do it this time on my own! 😅

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [May 29, 2024, 10:53am UTC](https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729/5 "2024-05-29T10:53:22Z")

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On the rare occasion Glide will change the host parameters when you switch Apps, so if you don’t get green ticks after a short while you may need to check that.

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**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [May 29, 2024, 10:57am UTC](https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729/6 "2024-05-29T10:57:03Z")

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well i already screwed something up lol

I tried to add a new A record on my host side and copied the link text here, and it added a new one on the glide side and now it shows two A records

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/1/013ca130a7952399cfc08a0ff232ecd8381baf85.png)

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [May 29, 2024, 10:59am UTC](https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729/7 "2024-05-29T10:59:41Z")

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my new entry also isn’t showing up - but the old one is here, should i have just updated it instead of trying to add another record?

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/c/cc7cbf9955be795c9b62173c4b477c22b3d31858.png)

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [May 29, 2024, 11:02am UTC](https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729/8 "2024-05-29T11:02:59Z")

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You shouldn’t have added any new records at all.  
I would delete the one you added, wait for a bit and then check Glide. If it indicates the record is missing, then add it again.

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [May 29, 2024, 11:06am UTC](https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729/9 "2024-05-29T11:06:33Z")

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ok so I should be updating my current records, not adding a new one?

So delete the one i added, and update the one I underlined above, as well as update this TXT record here?

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/4/a4899ccdd55409f734af475d876b482e9fa90324.png)

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<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [May 29, 2024, 11:14am UTC](https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729/10 "2024-05-29T11:14:25Z")

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You shouldn’t have touched your records at all, unless the host values changed, and usually they don’t.

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [May 29, 2024, 11:19am UTC](https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729/11 "2024-05-29T11:19:23Z")

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Oh. But they look different…?

this is the old A record:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/e/4/e4dc213f01b73812293abe6986c136d188e71dc2.png)

this is the new one:  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/a/1a0bc4105a3b5ce006f02856f22d031cd44c10bf.png)

this is the old TXT:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/5/45c1a36e263cd4e5c49a48785748724845cbda3b.png)

this is the new one:  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/5/c591785c9ea04963a48aa666bcfc850ef6bd6883.png)

So I’m confused lol

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<div class="post-metadata">

**Author:** ![Katelyn\_Alberts](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/katelyn_alberts/32/44421_2.png) [@Katelyn\_Alberts](https://community.glideapps.com/u/Katelyn_Alberts)\
**Post date:** [May 29, 2024, 11:23am UTC](https://community.glideapps.com/t/need-help-switching-domain-from-old-app-to-new-app/73729/12 "2024-05-29T11:23:51Z")

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oh and when I click the ‘i’ here, it shows the old record configuration

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/0/1/01620b93a5b0b54f206a8fc77eb58143889a9450.png)
