# Need Help: How to get reply sent on mail as glide update into glide platform?

**URL:** https://community.glideapps.com/t/need-help-how-to-get-reply-sent-on-mail-as-glide-update-into-glide-platform/81113
**Category:** Ask for Help
**Created:** [April 2, 2025, 4:21am UTC](https://community.glideapps.com/t/need-help-how-to-get-reply-sent-on-mail-as-glide-update-into-glide-platform/81113 "2025-04-02T04:21:56Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![Dilip\_Adiga](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dilip_adiga/32/60330_2.png) [@Dilip\_Adiga](https://community.glideapps.com/u/Dilip_Adiga)
#### Post date: [April 2, 2025, 4:21am UTC](https://community.glideapps.com/t/need-help-how-to-get-reply-sent-on-mail-as-glide-update-into-glide-platform/81113/1 "2025-04-02T04:21:56Z")

</div>

Hi Guys,

In glide community when I get a reply from some on my post I get email update.

but when I reply gmail to someones comment → I get it on glide community page on every reply.

How can we activate that feature in my glide app?

Thank you in advance for your help

Regards,  
Dilip

---

<div class="post-metadata">

### Author: ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [April 2, 2025, 11:33am UTC](https://community.glideapps.com/t/need-help-how-to-get-reply-sent-on-mail-as-glide-update-into-glide-platform/81113/2 "2025-04-02T11:33:44Z")

</div>

You want to use the email workflow and use the generated email address in your reply-to field.

---

<div class="post-metadata">

### Author: ![Dilip\_Adiga](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/dilip_adiga/32/60330_2.png) [@Dilip\_Adiga](https://community.glideapps.com/u/Dilip_Adiga)
#### Post date: [April 2, 2025, 11:46am UTC](https://community.glideapps.com/t/need-help-how-to-get-reply-sent-on-mail-as-glide-update-into-glide-platform/81113/3 "2025-04-02T11:46:02Z")

</div>

Hi @MaximeBaker ,

Thank you for your reply. I have configured “Send Email” Action as shown below

 ![Screenshot 2025-04-02 at 5.15.06 PM](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/1/61dc2767d7ecd35659b431264b1736dc5561e268.png)

Can you please let me know should the reply to email ID be same as to email id?

How will the system know the reply has come and it should be shown in glide?

Also I noticed the MessageID, there is nothing that’s getting populated, It is something like rowID we need to put from glide end?

Regards,  
Dilip

---

<div class="post-metadata">

### Author: ![MaximeBaker](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/maximebaker/32/80877_2.png) [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [April 2, 2025, 12:36pm UTC](https://community.glideapps.com/t/need-help-how-to-get-reply-sent-on-mail-as-glide-update-into-glide-platform/81113/4 "2025-04-02T12:36:16Z")

</div>

Use this trigger:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/d/8d374c0d5c627e381b6879c7316325ac6e0e2129.png)

You will see the reply to email address to use in your reply to field:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/6/b/6b1119e4f4c2b79402a5445f21bd074d5fa7a4ad.png)

In your call API action, the message id field is useful if you want Glide to reply to an email so it shows like a conversation instead of a new message.