# My users can no longer log into the application

**URL:** <https://community.glideapps.com/t/my-users-can-no-longer-log-into-the-application/47546>\
**Category:** Ask for Help\
**Created:** [August 23, 2022, 10:43am UTC](https://community.glideapps.com/t/my-users-can-no-longer-log-into-the-application/47546 "2022-08-23T10:43:27Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Andreasita](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/andreasita/32/23148_2.png) [@Andreasita](https://community.glideapps.com/u/Andreasita)\
**Post date:** [August 23, 2022, 10:43am UTC](https://community.glideapps.com/t/my-users-can-no-longer-log-into-the-application/47546/1 "2022-08-23T10:43:27Z")

</div>

Hello everybody  
we switched from yesterday to the new PRO plan. Today my users are no longer able to log into the application. This is becoming a big problem for us. Can you help me ?  
Thank you

---

<div class="post-metadata">

**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [August 23, 2022, 11:05am UTC](https://community.glideapps.com/t/my-users-can-no-longer-log-into-the-application/47546/2 "2022-08-23T11:05:06Z")

</div>

Have you checked your Privacy Settings? (Settings → Privacy)

Can we see a screen shot of those please?