# My users are unable to perform actions unless they manually refresh the page
**URL:** https://community.glideapps.com/t/my-users-are-unable-to-perform-actions-unless-they-manually-refresh-the-page/78749
**Category:** Ask for Help
**Tags:** glide-escalated
**Created:** [December 23, 2024, 8:25am UTC](https://community.glideapps.com/t/my-users-are-unable-to-perform-actions-unless-they-manually-refresh-the-page/78749 "2024-12-23T08:25:10Z")
**Posts on this page:** 9
**Page:** 1
### Author:  [@Saurabh\_Kulkarni](https://community.glideapps.com/u/Saurabh_Kulkarni)
#### Post date: [December 23, 2024, 8:25am UTC](https://community.glideapps.com/t/my-users-are-unable-to-perform-actions-unless-they-manually-refresh-the-page/78749/1 "2024-12-23T08:25:11Z")
Hey All,
My users, whenever they login through the magic link, they have to manually refresh the page once and then the actions work properly. But if they don’t, the actions throw error and no data changes happen.
Any suggestions here? Can I add auto-refresh for the page?
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [December 23, 2024, 12:18pm UTC](https://community.glideapps.com/t/my-users-are-unable-to-perform-actions-unless-they-manually-refresh-the-page/78749/2 "2024-12-23T12:18:26Z")
Are you using Glide Big table?
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### Author:  [@Saurabh\_Kulkarni](https://community.glideapps.com/u/Saurabh_Kulkarni)
#### Post date: [December 24, 2024, 8:37am UTC](https://community.glideapps.com/t/my-users-are-unable-to-perform-actions-unless-they-manually-refresh-the-page/78749/3 "2024-12-24T08:37:22Z")
No. I am using Google Sheets as data source.
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [December 24, 2024, 1:10pm UTC](https://community.glideapps.com/t/my-users-are-unable-to-perform-actions-unless-they-manually-refresh-the-page/78749/4 "2024-12-24T13:10:08Z")
What is your team plan?
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### Author:  [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)
#### Post date: [December 25, 2024, 1:09am UTC](https://community.glideapps.com/t/my-users-are-unable-to-perform-actions-unless-they-manually-refresh-the-page/78749/5 "2024-12-25T01:09:03Z")
Is the bug easily reproduced? If they don’t login with a magic link, does the action work normally?
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### Author:  [@MaximeBaker](https://community.glideapps.com/u/MaximeBaker)
#### Post date: [December 25, 2024, 1:51am UTC](https://community.glideapps.com/t/my-users-are-unable-to-perform-actions-unless-they-manually-refresh-the-page/78749/6 "2024-12-25T01:51:35Z")
If you are on a legacy free plan, you might want to take a look at this:
> **[Free plans and external data sources | Glide Help Center](https://help.glideapps.com/en/articles/10302527-free-plans-and-external-data-sources)**
>
> What happened to syncing data with external data sources on legacy free plans?
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### Author:  [@Saurabh\_Kulkarni](https://community.glideapps.com/u/Saurabh_Kulkarni)
#### Post date: [December 27, 2024, 5:27am UTC](https://community.glideapps.com/t/my-users-are-unable-to-perform-actions-unless-they-manually-refresh-the-page/78749/7 "2024-12-27T05:27:58Z")
I am on the maker plan.
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### Author:  [@Saurabh\_Kulkarni](https://community.glideapps.com/u/Saurabh_Kulkarni)
#### Post date: [December 27, 2024, 9:36am UTC](https://community.glideapps.com/t/my-users-are-unable-to-perform-actions-unless-they-manually-refresh-the-page/78749/8 "2024-12-27T09:36:53Z")
Without the magic link it works perfectly. Only when logged in from the maker plan, it needs a refresh.
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### Author:  [@glide](https://community.glideapps.com/u/glide)
#### Post date: [December 27, 2024, 12:03pm UTC](https://community.glideapps.com/t/my-users-are-unable-to-perform-actions-unless-they-manually-refresh-the-page/78749/9 "2024-12-27T12:03:54Z")
This thread has been escalated. Support will follow up via the Messenger in the Builder or through email.
[Best practices when escalating issues to support](https://help.glideapps.com/en/articles/9324487-best-practices-when-asking-for-support)