# My Glide Cant Reload Database From Excel

**URL:** <https://community.glideapps.com/t/my-glide-cant-reload-database-from-excel/59922>\
**Category:** Ask for Help\
**Created:** [March 31, 2023, 3:00am UTC](https://community.glideapps.com/t/my-glide-cant-reload-database-from-excel/59922 "2023-03-31T03:00:46Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Nochee](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nochee/32/52641_2.png) [@Nochee](https://community.glideapps.com/u/Nochee)\
**Post date:** [March 31, 2023, 3:00am UTC](https://community.glideapps.com/t/my-glide-cant-reload-database-from-excel/59922/1 "2023-03-31T03:00:46Z")

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Hello,

I cant update my database, i was enter the data and after i reload the page, the data is not appear on my apps and i got a notification about glide cannot refresh the page when i try to reload manual database.

Thanks,  
Enoch

 ![Capture](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/4/4/44fea8481cbf91cde12c28ccf0ce9c21518f8871.jpeg)

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**Author:** ![blairrorani](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/blairrorani/32/43426_2.png) [@blairrorani](https://community.glideapps.com/u/blairrorani)\
**Post date:** [March 31, 2023, 6:52am UTC](https://community.glideapps.com/t/my-glide-cant-reload-database-from-excel/59922/2 "2023-03-31T06:52:39Z")

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you might need to wait a bit as the sync isn’t instant

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**Author:** ![Nochee](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/nochee/32/52641_2.png) [@Nochee](https://community.glideapps.com/u/Nochee)\
**Post date:** [March 31, 2023, 8:17am UTC](https://community.glideapps.com/t/my-glide-cant-reload-database-from-excel/59922/3 "2023-03-31T08:17:21Z")

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ive been wait 1 day, and still no changes.

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 31, 2023, 11:06pm UTC](https://community.glideapps.com/t/my-glide-cant-reload-database-from-excel/59922/4 "2023-03-31T23:06:26Z")

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Please open a support ticket.

> [@How to open a support ticket?](https://community.glideapps.com/t/how-to-open-a-support-ticket/59883/2):
>
> Please note: the option to create a support ticket is only available if your App is in a Pro, Business or Enterprise Team. If you need help with a Billing Issue (on any plan), you should open a Billing Enquiry via the [Glide Support Page](https://www.glideapps.com/support). To create a Support Ticket: Open the App that is giving you problems, and go to Settings → Contact Support: Glide will prompt you to create a support link for your App. Click on Create Link:
