# My glide account disappear **URL:** https://community.glideapps.com/t/my-glide-account-disappear/71429 **Category:** Report a Bug **Created:** [March 5, 2024, 2:06pm UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429 "2024-03-05T14:06:21Z") **Posts on this page:** 15 **Page:** 1
### Author: ![Lisa\_M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lisa_m/32/74397_2.png) [@Lisa\_M](https://community.glideapps.com/u/Lisa_M) #### Post date: [March 5, 2024, 2:06pm UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/1 "2024-03-05T14:06:21Z")
Hello, I don’t know why but my Glide’s account disappear… I lost all my work… But the app (I have created) still existing because I can log. Thanks for helping me. ---
### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy) #### Post date: [March 5, 2024, 2:07pm UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/2 "2024-03-05T14:07:22Z")
Are you sure you are trying to log into `go.glideapps.com` using the correct email address? ---
### Author: ![Lisa\_M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lisa_m/32/74397_2.png) [@Lisa\_M](https://community.glideapps.com/u/Lisa_M) #### Post date: [March 5, 2024, 2:10pm UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/3 "2024-03-05T14:10:05Z")
yes i’m sure, i try with the two i have, and none of these working ---
### Author: ![Lisa\_M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lisa_m/32/74397_2.png) [@Lisa\_M](https://community.glideapps.com/u/Lisa_M) #### Post date: [March 5, 2024, 2:12pm UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/4 "2024-03-05T14:12:49Z")
it’s not the one I use actually here ---
### Author: ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy) #### Post date: [March 5, 2024, 2:53pm UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/5 "2024-03-05T14:53:23Z")
Can you show me a screenshot of your Glide Dashboard? ---
### Author: ![Lisa\_M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lisa_m/32/74397_2.png) [@Lisa\_M](https://community.glideapps.com/u/Lisa_M) #### Post date: [March 5, 2024, 3:44pm UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/6 "2024-03-05T15:44:26Z")
I can’t connect… i try to do the verify i receive the 23rd February but it said “signed out” and i never signed out… ![Capture d'écran 2024-03-05 164033](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/c/7/c7e0b00f108e8ac4b0c01b11a4fa448a9b5a223e.png) ![Capture d'écran 2024-03-05 164201](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/a/5/a51c340c88c8d8991e993805a6421c88e72fa2b4.png) ![Capture d'écran 2024-03-05 164153](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/8/e/8ed1871e4b3d2e27f1fd6274651c624e803e6a6c.png) ---
### Author: ![david](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/david/32/62831_2.png) [@david](https://community.glideapps.com/u/david) #### Post date: [March 5, 2024, 3:55pm UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/7 "2024-03-05T15:55:42Z")
Those sign in links only work for an hour. ---
### Author: ![Lisa\_M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lisa_m/32/74397_2.png) [@Lisa\_M](https://community.glideapps.com/u/Lisa_M) #### Post date: [March 5, 2024, 4:02pm UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/8 "2024-03-05T16:02:22Z")
yes i know. But it for show you i have already verify my account and it already existing… How can have having it back ? ---
### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh) #### Post date: [March 5, 2024, 11:23pm UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/9 "2024-03-05T23:23:07Z")
But have you actually tried to log in with the email [lisa.malherbe@idae.fr](mailto:lisa.malherbe@idae.fr)? ---
### Author: ![Lisa\_M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lisa_m/32/74397_2.png) [@Lisa\_M](https://community.glideapps.com/u/Lisa_M) #### Post date: [March 6, 2024, 7:56am UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/10 "2024-03-06T07:56:26Z")
Yes I try multiple time ! That’s why I search help… ---
### Author: ![Lisa\_M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lisa_m/32/74397_2.png) [@Lisa\_M](https://community.glideapps.com/u/Lisa_M) #### Post date: [March 6, 2024, 7:57am UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/11 "2024-03-06T07:57:48Z")
it send me this… But I already have an account… ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/1/f/1fd8a0edee917fefb805de54d073f87960979b81.png) ---
### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh) #### Post date: [March 6, 2024, 2:43pm UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/12 "2024-03-06T14:43:21Z")
When you click the sign in button on that new email, what happened? ---
### Author: ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh) #### Post date: [March 7, 2024, 10:46am UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/13 "2024-03-07T10:46:24Z")
5 posts were split to a new topic: [All elements disappear on my screen](https://community.glideapps.com/t/all-elements-disappear-on-my-screen/71495) ---
### Author: ![Lisa\_M](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/lisa_m/32/74397_2.png) [@Lisa\_M](https://community.glideapps.com/u/Lisa_M) #### Post date: [March 7, 2024, 10:26am UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/18 "2024-03-07T10:26:47Z")
At first, I didn’t click on the sign-in button by fear of losing everything. But at the end it works, and I refund my account with everything on it. Thanks for your help ! But it’s pretty strange that I need to receive an email for sign-in as I already have an account… Have a good day ! ---
### Author: ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system) #### Post date: [March 14, 2024, 10:46am UTC](https://community.glideapps.com/t/my-glide-account-disappear/71429/19 "2024-03-14T10:46:40Z")
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