# My domain isn't working, all the screen is black

**URL:** <https://community.glideapps.com/t/my-domain-isnt-working-all-the-screen-is-black/66731>\
**Category:** Report a Bug\
**Created:** [October 3, 2023, 10:43pm UTC](https://community.glideapps.com/t/my-domain-isnt-working-all-the-screen-is-black/66731 "2023-10-03T22:43:24Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Tincho\_Stuch](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tincho_stuch/32/43658_2.png) [@Tincho\_Stuch](https://community.glideapps.com/u/Tincho_Stuch)\
**Post date:** [October 3, 2023, 10:43pm UTC](https://community.glideapps.com/t/my-domain-isnt-working-all-the-screen-is-black/66731/1 "2023-10-03T22:43:24Z")

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Here’s my domain [https://savetimecoin.com/](https://savetimecoin.com/)

Can you help me? Thanks ✨

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 4, 2023, 1:25am UTC](https://community.glideapps.com/t/my-domain-isnt-working-all-the-screen-is-black/66731/2 "2023-10-04T01:25:58Z")

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How are you configuring your custom domain in Glide?

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**Author:** ![Tincho\_Stuch](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tincho_stuch/32/43658_2.png) [@Tincho\_Stuch](https://community.glideapps.com/u/Tincho_Stuch)\
**Post date:** [October 4, 2023, 11:11pm UTC](https://community.glideapps.com/t/my-domain-isnt-working-all-the-screen-is-black/66731/3 "2023-10-04T23:11:09Z")

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Here’s a loom that shows how i’m configuring the custom domain

Also I attach a screen of the correct configuration of DNS in dreamhost

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/3/2/324159465d4c970c7835f9560119f43e1ac54c95.jpeg)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 4, 2023, 11:33pm UTC](https://community.glideapps.com/t/my-domain-isnt-working-all-the-screen-is-black/66731/4 "2023-10-04T23:33:21Z")

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@Darren_Murphy can you check the video and see if it looks like a bug in step 3? Thank you.

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [October 5, 2023, 1:40am UTC](https://community.glideapps.com/t/my-domain-isnt-working-all-the-screen-is-black/66731/5 "2023-10-05T01:40:09Z")

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Yeah, looks like it. Although I’m not sure what to suggest…

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**Author:** ![Hassan\_Nadeem](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/hassan_nadeem/32/72956_2.png) [@Hassan\_Nadeem](https://community.glideapps.com/u/Hassan_Nadeem)\
**Post date:** [October 5, 2023, 10:41am UTC](https://community.glideapps.com/t/my-domain-isnt-working-all-the-screen-is-black/66731/6 "2023-10-05T10:41:39Z")

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@ThinhDinh it’s a bug. I reported on slack and submitted a ticket as well.

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**Author:** ![Tincho\_Stuch](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tincho_stuch/32/43658_2.png) [@Tincho\_Stuch](https://community.glideapps.com/u/Tincho_Stuch)\
**Post date:** [October 9, 2023, 12:32pm UTC](https://community.glideapps.com/t/my-domain-isnt-working-all-the-screen-is-black/66731/7 "2023-10-09T12:32:00Z")

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I didn’t have any response… What do I do?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [October 9, 2023, 2:07pm UTC](https://community.glideapps.com/t/my-domain-isnt-working-all-the-screen-is-black/66731/8 "2023-10-09T14:07:48Z")

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Have you submitted a ticket?

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\
**Post date:** [April 6, 2024, 2:07pm UTC](https://community.glideapps.com/t/my-domain-isnt-working-all-the-screen-is-black/66731/9 "2024-04-06T14:07:55Z")

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