# My client is openning the app through his iphone and the screen scrolls to the sides without keeping the framing **URL:** \ **Category:** Ask for Help\ **Created:** [November 15, 2023, 5:56pm UTC](https://community.glideapps.com/t/my-client-is-openning-the-app-through-his-iphone-and-the-screen-scrolls-to-the-sides-without-keeping-the-framing/67831 "2023-11-15T17:56:51Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Info\_Casalist](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/info_casalist/32/66494_2.png) [@Info\_Casalist](https://community.glideapps.com/u/Info_Casalist)\ **Post date:** [November 15, 2023, 5:56pm UTC](https://community.glideapps.com/t/my-client-is-openning-the-app-through-his-iphone-and-the-screen-scrolls-to-the-sides-without-keeping-the-framing/67831/1 "2023-11-15T17:56:51Z")
Hi there, A client of us is using my glide app with an iphone 14 pro max, and when he opens the screen is not framed correctly. Any ideas to fix this? Please help!!! To give more context, the app is a contact list, supposed to only scroll downwards. However the buttons and screen is not framed correctly in this client’s phone and he must scroll horizontally to access all the information. ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [November 15, 2023, 7:10pm UTC](https://community.glideapps.com/t/my-client-is-openning-the-app-through-his-iphone-and-the-screen-scrolls-to-the-sides-without-keeping-the-framing/67831/2 "2023-11-15T19:10:27Z")
Does the user have desktop mode enabled on their phone? ---
**Author:** ![Info\_Casalist](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/info_casalist/32/66494_2.png) [@Info\_Casalist](https://community.glideapps.com/u/Info_Casalist)\ **Post date:** [November 15, 2023, 10:11pm UTC](https://community.glideapps.com/t/my-client-is-openning-the-app-through-his-iphone-and-the-screen-scrolls-to-the-sides-without-keeping-the-framing/67831/3 "2023-11-15T22:11:13Z")
No… hes got it on the default phone view. Any other ideas? ---
**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\ **Post date:** [November 16, 2023, 12:14am UTC](https://community.glideapps.com/t/my-client-is-openning-the-app-through-his-iphone-and-the-screen-scrolls-to-the-sides-without-keeping-the-framing/67831/4 "2023-11-16T00:14:58Z")
Can you give us a screenshot of the problem? ---
**Author:** ![Info\_Casalist](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/info_casalist/32/66494_2.png) [@Info\_Casalist](https://community.glideapps.com/u/Info_Casalist)\ **Post date:** [November 16, 2023, 3:55pm UTC](https://community.glideapps.com/t/my-client-is-openning-the-app-through-his-iphone-and-the-screen-scrolls-to-the-sides-without-keeping-the-framing/67831/5 "2023-11-16T15:55:15Z")
![WhatsApp Image 2023-11-16 at 10.53.50_5c0ff5b1](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/b/2ba65f5aab65f1e4a277e3946fbb2faea80b56ab.jpeg) This is a screenshot @ThinhDinh . Same happens when he ‘installs’ the app with the share \> add to home screen. Any ideas!? ---
**Author:** ![Jeff\_Hager](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/jeff_hager/32/43_2.png) [@Jeff\_Hager](https://community.glideapps.com/u/Jeff_Hager)\ **Post date:** [November 16, 2023, 4:09pm UTC](https://community.glideapps.com/t/my-client-is-openning-the-app-through-his-iphone-and-the-screen-scrolls-to-the-sides-without-keeping-the-framing/67831/6 "2023-11-16T16:09:06Z")
Does your user have the font and display size set larger than usual on that device? Everything looks very large, so it may have trouble fitting on the screen. ---
**Author:** ![Info\_Casalist](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/info_casalist/32/66494_2.png) [@Info\_Casalist](https://community.glideapps.com/u/Info_Casalist)\ **Post date:** [November 21, 2023, 3:57pm UTC](https://community.glideapps.com/t/my-client-is-openning-the-app-through-his-iphone-and-the-screen-scrolls-to-the-sides-without-keeping-the-framing/67831/7 "2023-11-21T15:57:51Z")
Solved jeff! the text size in safari was too big ---
**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/system/32/53398_2.png) [@system](https://community.glideapps.com/u/system)\ **Post date:** [November 28, 2023, 3:58pm UTC](https://community.glideapps.com/t/my-client-is-openning-the-app-through-his-iphone-and-the-screen-scrolls-to-the-sides-without-keeping-the-framing/67831/8 "2023-11-28T15:58:26Z")
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