# My Apps projects are no longer supported!

**URL:** <https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333>\
**Category:** Ask for Help\
**Created:** [November 4, 2022, 4:31pm UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333 "2022-11-04T16:31:45Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Steeve\_Richard](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/steeve_richard/32/36486_2.png) [@Steeve\_Richard](https://community.glideapps.com/u/Steeve_Richard)\
**Post date:** [November 4, 2022, 4:31pm UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/1 "2022-11-04T16:31:45Z")

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I have App in “My App”, and since few days i have “My Apps projects are no longer supported, . To create a project, upgrade a project, or receive customer support, you will need to transfer your project to a new team.”

And when i want to move Apps with Basic paid plan , i have the following message:  
"This project cannot be transferred  
Projects with a paid subscription cannot be transferred to a team. You must cancel your project’s subscription before transferring your project to a team.  
"

And I’m Not Able to Cancel subscrition…

HOw move my app?

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**Author:** ![Gemini\_Commercial\_Se](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gemini_commercial_se/32/11399_2.png) [@Gemini\_Commercial\_Se](https://community.glideapps.com/u/Gemini_Commercial_Se)\
**Post date:** [November 4, 2022, 6:40pm UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/2 "2022-11-04T18:40:40Z")

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I have the same issue except that my apps are PRO and when I press “transfer” nothing appears.

What needs to be done?

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**Author:** ![DarrenHumphries](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darrenhumphries/32/91715_2.png) [@DarrenHumphries](https://community.glideapps.com/u/DarrenHumphries)\
**Post date:** [November 4, 2022, 7:19pm UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/3 "2022-11-04T19:19:36Z")

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You need to create a new team folder and add a credit card to it before you can transfer apps. Once that is done move all of the projects you have in My Apps to this new team folder.

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**Author:** ![Steeve\_Richard](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/steeve_richard/32/36486_2.png) [@Steeve\_Richard](https://community.glideapps.com/u/Steeve_Richard)\
**Post date:** [November 4, 2022, 7:36pm UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/4 "2022-11-04T19:36:09Z")

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Hi

Thanks for your response,  
I already try transfert without card and error was « please add paiement information »

I add credit card and now is the message « remove you subscription before »

If I remove my « basic subscription » I will loose my yearly subscription and maybe data!

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**Author:** ![DarrenHumphries](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darrenhumphries/32/91715_2.png) [@DarrenHumphries](https://community.glideapps.com/u/DarrenHumphries)\
**Post date:** [November 4, 2022, 7:39pm UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/5 "2022-11-04T19:39:06Z")

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When you change to a new plan (in the new team folder) your billing for that new plan will start right away but you will be credited back any unused portion on your annual plan. You won’t lose data in your app but make sure to use a plan that covers your needs for number of rows and users.

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**Author:** ![Steeve\_Richard](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/steeve_richard/32/36486_2.png) [@Steeve\_Richard](https://community.glideapps.com/u/Steeve_Richard)\
**Post date:** [November 5, 2022, 8:42am UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/6 "2022-11-05T08:42:24Z")

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Hi Darren

I move My app, But now, 100$ credit is in “My Apps” and not applied to my new subscription Project.

How transfer Credit?

Thanks

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**Author:** ![JAMES\_VIDAL\_BURBANO](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/james_vidal_burbano/32/40702_2.png) [@JAMES\_VIDAL\_BURBANO](https://community.glideapps.com/u/JAMES_VIDAL_BURBANO)\
**Post date:** [November 5, 2022, 12:08pm UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/7 "2022-11-05T12:08:48Z")

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eso quiere decir que si uno tiene apps en donde tiene pruebas y/o ensayos nos va tocar ahora pagar??.  
yo tengo un grupo en donde subo las apps que ya quiero poner a funcionar y en el cual pago un plan PRO. en el subo ya las apps que considero deben estar en un plan, las otras las tengo en mis apps en donde hago muchas pruebas.  
De nuevo las reglas cambian en Glide??.

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**Author:** ![Manu\_Marea](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/manu_marea/32/21714_2.png) [@Manu\_Marea](https://community.glideapps.com/u/Manu_Marea)\
**Post date:** [November 5, 2022, 3:04pm UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/8 "2022-11-05T15:04:06Z")

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So this is a way to make us change plan forcely…disappointing.

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**Author:** ![gvalero](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/gvalero/32/1037_2.png) [@gvalero](https://community.glideapps.com/u/gvalero)\
**Post date:** [November 5, 2022, 3:06pm UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/9 "2022-11-05T15:06:46Z")

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Hola James,

No, tus antiguas APPs de pruebas o inactivas en “My APPs” siguen funcionando si estas usan el plan Free. No hay problemas con ellas.

El tema ahora es que si alguna de ellas tenía un plan Pro previo o quisieras colocarle uno para pasarla de Free a Pro, estas ahora deben estar en un Team y usar los nuevos planes/precios.

Saludos

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [November 6, 2022, 1:37am UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/10 "2022-11-06T01:37:01Z")

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> [@Steeve\_Richard](#):
>
> Hi Darren
> 
> I move My app, But now, 100$ credit is in “My Apps” and not applied to my new subscription Project.
> 
> How transfer Credit?
> 
> Thanks

Please submit support tickets. If you have remaining credit, the Glide support team can move it over.

[https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc](https://share.hsforms.com/16jL7NgZYSsW9DinHwTIqZAbvbdc)

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**Author:** ![Tessmillhollon](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/tessmillhollon/32/84230_2.png) [@Tessmillhollon](https://community.glideapps.com/u/Tessmillhollon)\
**Post date:** [November 12, 2022, 1:49am UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/11 "2022-11-12T01:49:39Z")

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Hi Darren do you think I could continue running my app and growing the userbase until I need the space on the $99 pro plan? I’m sure it will happen I just don’t need quite that much data (Yet) will something happen to my app if I simply keep it in “My Apps” for a bit?

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**Author:** ![DarrenHumphries](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darrenhumphries/32/91715_2.png) [@DarrenHumphries](https://community.glideapps.com/u/DarrenHumphries)\
**Post date:** [November 14, 2022, 8:21pm UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/12 "2022-11-14T20:21:27Z")

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Currently there is no hard cutoff date but it will be coming sometime soon. Sorry, I don’t have anything more specific as I’m just not sure.

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**Author:** ![Sekayi\_Liburd](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sekayi_liburd/32/77608_2.png) [@Sekayi\_Liburd](https://community.glideapps.com/u/Sekayi_Liburd)\
**Post date:** [March 21, 2024, 2:36am UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/13 "2024-03-21T02:36:52Z")

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I just had a scare when i opened glide and saw this message “projects no longer supported”…

 ![Screenshot 2024-03-20 222322_no longer supported](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/5/1/51a12c98569a86ed6c62ed4c35eb4d7c479ecfaf.png)

I knew this couldn’t be true because I’m on the new app version and recently purchased a yearly plan so I restarted my PC and everything is normal again… But guys, why does this happen?

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 21, 2024, 3:26am UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/14 "2024-03-21T03:26:14Z")

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Are you sure you purchased it on this team? It says “Free” on the top left.

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**Author:** ![Sekayi\_Liburd](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sekayi_liburd/32/77608_2.png) [@Sekayi\_Liburd](https://community.glideapps.com/u/Sekayi_Liburd)\
**Post date:** [March 21, 2024, 3:30am UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/15 "2024-03-21T03:30:08Z")

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I don’t know why it said free… it looked normal again after I restarted my pc.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/0/20c867d3e01dd97a9c6015a8b9b5073fa309b53e.jpeg)

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 21, 2024, 3:31am UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/16 "2024-03-21T03:31:37Z")

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Why does it say “My Apps” on the first screenshot and “Sekayi’s team” on the second though? I would think it should always be “Sekayi’s team”.

Might be a bad cache, otherwise I don’t know why.

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**Author:** ![Sekayi\_Liburd](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sekayi_liburd/32/77608_2.png) [@Sekayi\_Liburd](https://community.glideapps.com/u/Sekayi_Liburd)\
**Post date:** [March 21, 2024, 3:32am UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/17 "2024-03-21T03:32:56Z")

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hmm… yesterday I cleared my chrome cache. Maybe it was struggling to remember me 😆

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**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [March 21, 2024, 3:33am UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/18 "2024-03-21T03:33:28Z")

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Also, the apps are different on those teams.

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<div class="post-metadata">

**Author:** ![Sekayi\_Liburd](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sekayi_liburd/32/77608_2.png) [@Sekayi\_Liburd](https://community.glideapps.com/u/Sekayi_Liburd)\
**Post date:** [March 21, 2024, 3:34am UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/19 "2024-03-21T03:34:03Z")

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yep, it’s like I had entered a foreign land. Nothing looked familiar.

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<div class="post-metadata">

**Author:** ![Sekayi\_Liburd](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/sekayi_liburd/32/77608_2.png) [@Sekayi\_Liburd](https://community.glideapps.com/u/Sekayi_Liburd)\
**Post date:** [March 21, 2024, 3:35am UTC](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333/20 "2024-03-21T03:35:06Z")

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For a moment I thought maybe I was wiped from the database or something…

[Next page](https://community.glideapps.com/t/my-apps-projects-are-no-longer-supported/53333.md?page=2)
