# My App kept resetting - It was an iPhone memory issue

**URL:** <https://community.glideapps.com/t/my-app-kept-resetting-it-was-an-iphone-memory-issue/71417>\
**Category:** Ask for Help\
**Created:** [March 5, 2024, 8:02am UTC](https://community.glideapps.com/t/my-app-kept-resetting-it-was-an-iphone-memory-issue/71417 "2024-03-05T08:02:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Simon\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/simon_hill/32/94730_2.png) [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)\
**Post date:** [March 5, 2024, 8:02am UTC](https://community.glideapps.com/t/my-app-kept-resetting-it-was-an-iphone-memory-issue/71417/1 "2024-03-05T08:02:13Z")

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Sharing for awareness.

Recently one of my Apps became unstable. It would take a while to load, from white screen through loading sequence to an App page. After a few seconds, it would crash and repeat the loading process… sometimes lasting a little longer before resetting. At first I thought Glide must be doing maintenance. I wondered if the image heavy lists in the App were causing issues displays, but noted that the PC version of the app worked fine. I also toggled between 5G and WIFI. Nothing.

I deleted all the browser history in the hope that cookies were causing confusion. In the end I realized my iCloud storage was 98% full. I deleted lots of videos on the device and reduced the storage to 60%. Happy to find that the Glide app worked perfectly again…

So if you find your Apps running slowly with repeated reload issues, it might be device memory.

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**Author:** ![Darren\_Murphy](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/darren_murphy/32/47326_2.png) [@Darren\_Murphy](https://community.glideapps.com/u/Darren_Murphy)\
**Post date:** [March 5, 2024, 8:09am UTC](https://community.glideapps.com/t/my-app-kept-resetting-it-was-an-iphone-memory-issue/71417/2 "2024-03-05T08:09:46Z")

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I had a very similar issue with one of my Apps some months ago. The constant reloading was so bad that the App was basically unusable.

In my case I escalated to Glide Support, and after a bit of back and forth it was eventually determined that the issue was related to Content & Privacy restrictions on the iPhone. In the end, the fix was to simply disable that setting and re-install the App.

The below links provide a little more information:

> <https://stackoverflow.com/questions/75885199/vue2-pwa-is-not-working-on-ios-16-4-devices/75961991#75961991>

> <https://stackoverflow.com/questions/75943170/progressive-web-app-pwa-fails-in-ios-16-4>

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<div class="post-metadata">

**Author:** ![Simon\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/simon_hill/32/94730_2.png) [@Simon\_Hill](https://community.glideapps.com/u/Simon_Hill)\
**Post date:** [March 23, 2024, 8:07pm UTC](https://community.glideapps.com/t/my-app-kept-resetting-it-was-an-iphone-memory-issue/71417/3 "2024-03-23T20:07:57Z")

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Interestingly I had the same issue reappear today with a different App. Needless to say I checked my storage memory on my iPhone but this time I had huge free space. So I cleared the browser history and deleted more apps taking memory and removed videos from my Photos app. But nothing worked.

Then I remembered I had changed the privacy settings on my App. I had created a new ‘helper table’ that controlled who was allowed to login based on emails being in the Glide table versus the Users table I had used previously. I wondered if the home screen icon was causing issues with old login rights. So I deleted it and reinstalled the home screen icon. It worked instantly, solving the continuous reset issues.

So maybe there are a couple of causes for this type of issue. My advice, try freeing up memory and reinstalling your home screen icon.
