# My app isn't working on my phone

**URL:** <https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647>\
**Category:** Ask for Help\
**Created:** [August 4, 2025, 11:03pm UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647 "2025-08-04T23:03:19Z")\
**Posts on this page:** 13\
**Page:** 1

<div class="post-metadata">

**Author:** ![Rebbetzin\_Leah\_Donne](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rebbetzin_leah_donne/32/90970_2.png) [@Rebbetzin\_Leah\_Donne](https://community.glideapps.com/u/Rebbetzin_Leah_Donne)\
**Post date:** [August 4, 2025, 11:03pm UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647/1 "2025-08-04T23:03:19Z")

</div>

keeps saying Error. Restarted my phone and still isn’t working.

---

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [August 4, 2025, 11:24pm UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647/2 "2025-08-04T23:24:15Z")

</div>

Can you share the link to your app so we can test? Have you tried another internet connection?

What browser is causing the problem on your phone?

---

<div class="post-metadata">

**Author:** ![Rebbetzin\_Leah\_Donne](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rebbetzin_leah_donne/32/90970_2.png) [@Rebbetzin\_Leah\_Donne](https://community.glideapps.com/u/Rebbetzin_Leah_Donne)\
**Post date:** [August 4, 2025, 11:28pm UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647/3 "2025-08-04T23:28:49Z")

</div>

I have a samsung android. I restarted it 2x. App keeps saying Error Retry. doesn’t work. I just subscribed 1 hour ago. I’m very frustrated.

---

<div class="post-metadata">

**Author:** ![Rebbetzin\_Leah\_Donne](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rebbetzin_leah_donne/32/90970_2.png) [@Rebbetzin\_Leah\_Donne](https://community.glideapps.com/u/Rebbetzin_Leah_Donne)\
**Post date:** [August 4, 2025, 11:29pm UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647/4 "2025-08-04T23:29:22Z")

</div>

> **[Shiviti Within](https://labored-hammer-3095.glide.page/dl/bd215e)**
>
> A supportive spiritual companion for Bitachon, offering daily check-ins, guided meditations, Bitachon tracking, Shaar HaBitachon teachings, and uplifting notifications to help you let go and see Hashem each day.

---

<div class="post-metadata">

**Author:** ![Rebbetzin\_Leah\_Donne](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rebbetzin_leah_donne/32/90970_2.png) [@Rebbetzin\_Leah\_Donne](https://community.glideapps.com/u/Rebbetzin_Leah_Donne)\
**Post date:** [August 4, 2025, 11:32pm UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647/5 "2025-08-04T23:32:28Z")

</div>

![image](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/2/f/2fda21034ba371d5e3fb6406ab5c6a9e913bc2a3.png)

---

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [August 4, 2025, 11:36pm UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647/6 "2025-08-04T23:36:44Z")

</div>

What component are you using there?

I tried logging in but I don’t have access to use your app apparently.

---

<div class="post-metadata">

**Author:** ![Rebbetzin\_Leah\_Donne](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rebbetzin_leah_donne/32/90970_2.png) [@Rebbetzin\_Leah\_Donne](https://community.glideapps.com/u/Rebbetzin_Leah_Donne)\
**Post date:** [August 4, 2025, 11:38pm UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647/7 "2025-08-04T23:38:50Z")

</div>

I was just able to get in right now…I hope other member don’t have this same problem. Can someone tell me what happend? Is it because I can’t use my signin email to test out the app on my phone?

---

<div class="post-metadata">

**Author:** ![Rebbetzin\_Leah\_Donne](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rebbetzin_leah_donne/32/90970_2.png) [@Rebbetzin\_Leah\_Donne](https://community.glideapps.com/u/Rebbetzin_Leah_Donne)\
**Post date:** [August 4, 2025, 11:41pm UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647/8 "2025-08-04T23:41:13Z")

</div>

the meditations and audio are not working on the app. how can this be fixed?

---

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [August 5, 2025, 1:09am UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647/9 "2025-08-05T01:09:35Z")

</div>

What plan are you on?

---

<div class="post-metadata">

**Author:** ![Rebbetzin\_Leah\_Donne](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rebbetzin_leah_donne/32/90970_2.png) [@Rebbetzin\_Leah\_Donne](https://community.glideapps.com/u/Rebbetzin_Leah_Donne)\
**Post date:** [August 5, 2025, 1:15am UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647/10 "2025-08-05T01:15:20Z")

</div>

Explorer plan

---

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [August 5, 2025, 1:17am UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647/11 "2025-08-05T01:17:07Z")

</div>

Do you happen to have any problematic components that can only work on higher plans? Trying to rule out the possibility that you had a Business trial earlier but now downgrading to Explorer.

---

<div class="post-metadata">

**Author:** ![Rebbetzin\_Leah\_Donne](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/rebbetzin_leah_donne/32/90970_2.png) [@Rebbetzin\_Leah\_Donne](https://community.glideapps.com/u/Rebbetzin_Leah_Donne)\
**Post date:** [August 5, 2025, 10:24am UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647/12 "2025-08-05T10:24:11Z")

</div>

No this is my first time and experience with this product.

---

<div class="post-metadata">

**Author:** ![ThinhDinh](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/thinhdinh/32/49_2.png) [@ThinhDinh](https://community.glideapps.com/u/ThinhDinh)\
**Post date:** [August 5, 2025, 11:19pm UTC](https://community.glideapps.com/t/my-app-isnt-working-on-my-phone/83647/13 "2025-08-05T23:19:13Z")

</div>

> [@Rebbetzin\_Leah\_Donne](#):
>
> the meditations and audio are not working on the app. how can this be fixed?

What error does it show on your device for these types of components? For meditations, is it audio or video?
