# My app has reached the line limit, even on the new plan

**URL:** <https://community.glideapps.com/t/my-app-has-reached-the-line-limit-even-on-the-new-plan/70090>\
**Category:** Ask for Help\
**Tags:** data-sync\
**Created:** [January 26, 2024, 8:55pm UTC](https://community.glideapps.com/t/my-app-has-reached-the-line-limit-even-on-the-new-plan/70090 "2024-01-26T20:55:24Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Marcos\_Aquino](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcos_aquino/32/69866_2.png) [@Marcos\_Aquino](https://community.glideapps.com/u/Marcos_Aquino)\
**Post date:** [January 26, 2024, 8:55pm UTC](https://community.glideapps.com/t/my-app-has-reached-the-line-limit-even-on-the-new-plan/70090/1 "2024-01-26T20:55:24Z")

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my app has reached the line limit, even on the new plan. I was working with an analysis of 4 thousand lines and now I only have access to 500 lines. When the attack occurred, my account returned to the legacy free version, but with support on the forum it returned to normal. Today the line limit message appeared again and I lost access to my extremely important data from a selection process.

Can anyone on the team help me by reestablishing the account?

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**Author:** ![Marcel\_at\_Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcel_at_glide/32/60371_2.png) [@Marcel\_at\_Glide](https://community.glideapps.com/u/Marcel_at_Glide)\
**Post date:** [January 26, 2024, 9:26pm UTC](https://community.glideapps.com/t/my-app-has-reached-the-line-limit-even-on-the-new-plan/70090/2 "2024-01-26T21:26:57Z")

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Hi Marcos,  
We’re looking into this. I’ll get back to you soon. Thank you for your patience.

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**Author:** ![Mauricio\_Gonzalez](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/mauricio_gonzalez/32/65524_2.png) [@Mauricio\_Gonzalez](https://community.glideapps.com/u/Mauricio_Gonzalez)\
**Post date:** [January 26, 2024, 10:25pm UTC](https://community.glideapps.com/t/my-app-has-reached-the-line-limit-even-on-the-new-plan/70090/3 "2024-01-26T22:25:51Z")

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Hi @Marcel_at_Glide - do you think this issue will be fixed today? I want to understand how much time this will take so I can build contingency plans if needed

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**Author:** ![Marcel\_at\_Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcel_at_glide/32/60371_2.png) [@Marcel\_at\_Glide](https://community.glideapps.com/u/Marcel_at_Glide)\
**Post date:** [January 26, 2024, 10:29pm UTC](https://community.glideapps.com/t/my-app-has-reached-the-line-limit-even-on-the-new-plan/70090/4 "2024-01-26T22:29:10Z")

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This isn’t a systemwide issue. Some Teams were migrated and need a quota reset. If your team is one of those, DM me to share more details about it.

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**Author:** ![Marcos\_Aquino](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcos_aquino/32/69866_2.png) [@Marcos\_Aquino](https://community.glideapps.com/u/Marcos_Aquino)\
**Post date:** [January 26, 2024, 11:35pm UTC](https://community.glideapps.com/t/my-app-has-reached-the-line-limit-even-on-the-new-plan/70090/5 "2024-01-26T23:35:53Z")

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Thanks for the answer, @Marcel_at_Glide . If you need it, my team ID is OvXDA9kcIpdkmIRxvMlI

I await the resolution.

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<div class="post-metadata">

**Author:** ![Marcel\_at\_Glide](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcel_at_glide/32/60371_2.png) [@Marcel\_at\_Glide](https://community.glideapps.com/u/Marcel_at_Glide)\
**Post date:** [January 27, 2024, 12:14am UTC](https://community.glideapps.com/t/my-app-has-reached-the-line-limit-even-on-the-new-plan/70090/6 "2024-01-27T00:14:05Z")

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Done. Let me know if there are any more issues.

Have a good weekend.

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<div class="post-metadata">

**Author:** ![Marcos\_Aquino](https://sea2.discourse-cdn.com/flex002/user_avatar/community.glideapps.com/marcos_aquino/32/69866_2.png) [@Marcos\_Aquino](https://community.glideapps.com/u/Marcos_Aquino)\
**Post date:** [January 27, 2024, 2:17am UTC](https://community.glideapps.com/t/my-app-has-reached-the-line-limit-even-on-the-new-plan/70090/8 "2024-01-27T02:17:46Z")

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@Marcel_at_Glide  
The row limit has been resolved, my data is not returned.  
 ![1](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/f/5/f5ce73ca96bda80986aa29c8eea788fcfa27453d.png)

 ![2](https://us1.discourse-cdn.com/flex002/uploads/glideapps/original/3X/9/9/990bee2e26b5c0f0f5469330e862b5d7ec2007b7.png)
